Click & Buy charges "international processing fee"!

[Dhex]

You vote with your money just like in any industry.

[Maacha]

You vote with your money just like in any industry.

I and many other are doing this very thing. If we aren't given another way to pay come September, we will not be paying at all anymore. I refuse to jump through anymore hoops, I've tried so many ways to pay and still cannot, and so I will not.

[Zumi]

Yea your bank charged you that fee. One of the reasons why SE should of gone with a local company for each region.

[Camiie]

If the bank charged the fee then why is it listed as Click and Buy charging the fee? As I've noted before when my credit union charges me a fee they are listed on my statement as the one charging the fee. In this case Click and Buy are the ones listed as charging me the $0.11. This is what I have on my statement regarding Click and Buy

8/3/2011 8/3/2011 International Transaction Fee
CLICKANDBUY INTL LTD $0.11
8/3/2011 8/3/2011 Visa Check POS Debit
CLICKANDBUY INTL LTD $13.95

If my credit union is charging me the fee then why is the money going to Click and Buy? Why isn't the credit union taking the money themselves? Below is what it looks like when they charge me a fee.

8/4/2011 8/4/2011 SECU Foundation $1.00

That's a monthly fee they charge unrelated to SE or Click and Buy or anything else. If my credit union is charging me the fee it should look like that.

As others have stated, this fee did not exist under the old payment system. Why does it exist now, and did SE know it would or are they as surprised as we are? What will they be doing about it? Will they be doing anything?

I've seen people mention that SE has no control over this fee, but they do have control over who handles their payment processing. They can work out some sort of agreement with their business partner or find a new partner(s) if that one is not beneficial to their customers.

[Draylo]

Wow I am getting charged an additional 35c per account... Seriously wtf? SE said there was no extra charge.

[Runespider]

I'm so tired of this. If I don't see improvements to the service or game by the end of this month I'm canceling my fucking subscription. I can't stand seeing the game turn out this way like SE hasn't had 8 years to learn shit.

Honestly I'm struggling to push myself to carry on playing FFXI currently, not fun when all there is to do is get a 4th or 5th emp weapon. That's pretty much all that's left to do and the 12 month road map content doesn't look too appealing either, they picked a bad time to make a large portion of the userbase question wtf they are actually paying for with so many other better supported MMOs out there.

[Sp1cyryan]

Honestly I'm struggling to push myself to carry on playing FFXI currently, not fun when all there is to do is get a 4th or 5th emp weapon. That's pretty much all that's left to do

I am assuming you have done WotG and quests, all the nation missions, achieved captain rank, don't care for voidwatch, don't care for low manning Einherjar and other older content, are tired of campaign and don't care for the stronghold notorious monster fights, don't care about ANNMs and similar instances (even a level 20 garrison is fun every now and then), have soloed most of sky, leveled a craft and fishing to 100, synergy to 80, and all other crafts to 60, have capped your adventuring fellows level, have a trove of event gear collecting dust, decorated your MH or a mules MH in an original style you can show off, have already killed Yilbegan and the #7 conflux in WoE, don't care for jumping in shouts and having social fun in PJ or talking to people in general, assisting lower players and forming new friendships, and the new october-march artwork and the ideas of dungeon crawling, last stand, job adjustments including new avatars, and additions to voidwatch just don't interest you at all right?

Yeah, perhaps you should quit then.

[Winrie]

Uhh I'm not sure about CnB but years before SE id or click and buy I was being charged 40 cents by my bank to keep my eu account online via USD, and this month I was charged the normal fee that normally occurs with no extra charges involved. I'm not defending SEs new payment option choices or click and buy before anyone screams I am, I think they are both horrible and inconvienient. I miss the old method. All I'm saying is I've been charged this long for international payments before ids and click and buy, as well as other people I Play with who have accounts they play outside their original region. As horrible as click and buy is I'm not blaming it on this til I see something from click and buy charging, though I don't need to tbh as I've been charged extra anyway for years.

[Camiie]

I understand your situation, Winrie, but I'm in the US paying with US Dollars on a NA account. On my end there shouldn't be any conversion required.

Now, if Click and Buy or SE need to convert my dollars to yen or euros or some other currency, well that's their problem.

[Winrie]

I understand your situation, Winrie, but I'm in the US paying with US Dollars on a NA account. On my end there shouldn't be any conversion required.

Now, if Click and Buy or SE need to convert my dollars to yen or euros or some other currency, well that's their problem.

isnt the OP about INTERNATIONAL fees from click and buy >_>? Conversation required