Click & Buy charges "international processing fee"!

[RAIST]

Honestly, for those that have a problem with it, just quit the game. If enough people quit, im sure they will get the message. Countless threads have been made about this, and they have already acknowledged it and said they were looking into different methods.

At this point, nothing you can do but not pay them if you are unhappy with them.

We are leaving the game. Many have no choice in the matter, as they are being frozen out of any method to pay.

And, no... they haven't addressed it.

The charge is the discrimination (or exclusion if you want to be more PC) of the non-JP players from a specific payment method that has been the standard for nearly a decade.

THIS has NOT been addressed. All they said is they are looking at ways to improve the billing system. They've been saying that SINCE THE ISSUE CAME UP WITH FFXIV.

[Malamasala]

They've been saying that SINCE THE ISSUE CAME UP WITH FFXIV.

I'm not surprised.

[Sp1cyryan]

it looks more like a tax since it differs between the people. so far seen 11 cents and 39 cents. Nothing to major. I pay more for a candy bar here in mass.

You guys are funny, read the user agreement. SE is NOT responsible for your taxes. Which is what this "fee" looks like. Instead of being "tin foil hat" warers or wanna be "tea party" activists, CALMLY inform SE of this fee. Also i'm not white knighting nothing. I just use my brain. And tend to really not care about nickles and dimes. Now if it was like as $20 fee I would agree with you. But if you going to be "upset" over .11 or .40 that is out of the control of se, the way are you playing a game with a subsciption fee. Also click and buy might have no control over said fee, did you guys call the you banks and ask about it? Or just saw it and using it to complain? Try call you bank and ask where the fee is from or what for.

I love how you are sheepishly okay with this as well as pretty much any inconvenience the community undergoes. You have the biggest bullsh*t tolerance threshold of anyone here. What exactly does it take for you to be against something? Does it have to be $100? Do we have to sign up for a third party for a third party for a third party? Where exactly do you draw the line and stop being an apologist?

It does not matter if it is only one red cent it is still ridiculous. Not only are we subject to this garbage change of taking away direct billing, giving us indirect amounts of crystal, and being subject to a third party like C&B, but we get an "international processing fee" on top of that third party.

[Felren]

I'm really getting tired of viewing the same few names white knighting on every thread related to this...

Even if its a penny extra, it does matter. Not so much because its a penny, but because its a penny we didn't know that would be pulled out of our pocket.

I wouldn't blame the bank on this one... and honestly paying monthly for a MMO shouldn't be something you have to think about when considering a bank, it really shouldn't be this hard to pay someone >.>.... C&B really wasn't a good idea on SE's part.

And Crysta I wouldn't mind doing if you could buy a month's fee at a time, but the set incremental value kind of currency I've only usually seen done in free to play MMOs which are out to get you in the first place with that system, and it really doesn't belong in a monthly MMO.

[Sp1cyryan]

I'm really getting tired of viewing the same few names white knighting on every thread related to this...

What about the black knighting, am I undesired yet? :P

[Catsby]

I'm so tired of this. If I don't see improvements to the service or game by the end of this month I'm canceling my fucking subscription. I can't stand seeing the game turn out this way like SE hasn't had 8 years to learn shit.

[RAIST]

@Kit_Katz
You came into the threads a little late to see the post, but there were links to the JP guide on the transfer (you can view the gukide yourself through Google Translate) and it clearly shows both in the pictures and the accompanying text that they can enter their CC information driectly into the SE site, and it is being processed in the same manner as it was previously done with POL--in contrast, the non-JP users are shuffled off to C&B to arrange payment. If I can track down one of the posts contrasting the two, I'll edit in a link.

[Kit_Katz]

@Kit_Katz
You came into the threads a little late to see the post, but there were links to the JP guide on the transfer (you can view the gukide yourself through Google Translate) and it clearly shows both in the pictures and the accompanying text that they can enter their CC information driectly into the SE site, and it is being processed in the same manner as it was previously done with POL--in contrast, the non-JP users are shuffled off to C&B to arrange payment. If I can track down one of the posts contrasting the two, I'll edit in a link.

Then that is an improvement for JP payment methods for sure compared to the hoops once needed to be jumped through on their end. Sadly still a slap in the face for the rest of us.

[RAIST]

eh... too many hits on the issue no matter how I search on it. You can just open the two guides in seperate windows and compare them. Specifically, look at what goes on at step 7 and on towards completion:

JP guide via Google Translate (pictures don't traslate, but some specific info in there that gets translated that further illustrates the differences):
http://translate.googleusercontent.c...31aAKy-SQVuVrw

NA guide:
http://www.playonline.com/homeus/polshift/help.html

[Ravenmore]

Thing is SE could have spent hour tops calling some of the big national banks and see what they thought of Clink and buy and wether or not using this companiy would result in extra fees by the banks that didn't happen before. IIRC Wells fargo is one of the banks charging this fee, so not some back water bank. Basic research would have prevented all this on top of they all ready should have know from the crap people said about CnB from trying to set it up for FF14. While it never went to payment yet it should still have set off alarm bells.

The higher ups never learned from Spirits within that just slaping the Final Fantasy name on something doesn't mean it will even work. Trading on the fans willingness to buy on name alone is getting to point of backlash. Even with all the "Fixs" to 14 no game mag will ever give it a decent review, took them a year to put in auto-attack. When there is so many good options to put you time and money or just time coming a gaming comapny can't afford set backs with new games or pushing away players from thier still profitable games.