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  1. #1
    Player Camiie's Avatar
    Join Date
    Mar 2011
    Location
    Bastok
    Posts
    1,495
    Character
    Camiie
    World
    Fenrir
    Main Class
    MNK Lv 99

    International Transaction Fee?

    Are we supposed to get hit with an "International Transaction Fee" for using Click and Buy when with the previous payment system there was none? For the record I'm in the US and paying with US Dollars. The information I gave click and buy reflects as such.

    I'm not trying to make this some US is the center of the universe thing, I just wonder if this is going to be normal from now on. Could this be some sort of test charge that may have been mislabeled or misreported on my online statement?

    The only charges I see from Click and Buy are as such:

    8/3/2011 8/3/2011 International Transaction Fee
    CLICKANDBUY INTL LTD $0.11

    8/3/2011 8/3/2011 Visa Check POS Debit
    CLICKANDBUY INTL LTD $13.95


    The $13.95 is what I'm used to paying. Obviously $0.11 is not much, but again is this normal? Will it be like this every month? Is the fee variable? Why is there a fee now at all?
    (0)

  2. #2
    Player
    Join Date
    Mar 2011
    Posts
    26
    No, it's a real charge. Someone had one from their bank because of C&B.
    (0)

  3. #3
    Player Rosina's Avatar
    Join Date
    Jul 2011
    Location
    Bastok
    Posts
    762
    all I can say is

    ewwwwww................. I like my dime and peny

    Really who the flip would take such a small fee out. Might be a tax if anything. looks like one.

    Ima let my b/f know see if the same thing is on ours.
    (0)

  4. #4
    Player Buffy's Avatar
    Join Date
    Aug 2011
    Posts
    74
    Character
    Buffy
    World
    Sylph
    Main Class
    BLM Lv 99
    Yep, mine was .39 cents. As for the claim there would be 'no additional charges' for using click & buy, guess that was incorrect, huh?
    (0)

  5. #5
    Player Rosina's Avatar
    Join Date
    Jul 2011
    Location
    Bastok
    Posts
    762
    bring it to SE for them to explain, it could be a tax based on your regions. That is what it looks like to me.
    (0)

  6. #6
    Player RAIST's Avatar
    Join Date
    Mar 2011
    Location
    Bastok
    Posts
    2,563
    Look up your bank/credit card's policy on international transactions and currency exchanges. That's where a lot of these are coming from--C&B isn't always charging it themselves, but something to do with the transfer is tripping your financial institutions policy. For some, it's because it's a payment request from the UK, where as before it was coming from a regionally based firm. For others, it is because the request was in an alternate currency and there was a fee charged because your firm had to do a currency conversion to fulfill the request--in some cases people were going through this before, but it was a different currency exchange and was less expensive in the past (like some have been forced to paying in Euro now).

    Regardless, this move was not made with full disclosure on SE's end...really wish they had more thoroughly vetted the processes involved and made it more clear back in June when they first tried to announce the details on the changes to the payment system. We lost over a month of being able to research the problem and take/put preventive measures in place either on our end or on SE's end.....
    (1)
    Last edited by RAIST; 08-05-2011 at 02:07 PM.
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  7. #7
    Player
    Join Date
    Mar 2011
    Location
    Asura - Bastok
    Posts
    213
    I also was hit with an additional fee, .5x, don't remember the actual amount at the moment. But in doing the confusing set up I had it set up to hit my debit card to pay S.E. when I really wanted crysta. I even put crysta in my account and it shows on SE. But to make long story short, when I bought the crysta there was no additional charge tacked on to my cc. So does that mean its cheaper to loose .05 each month or get charged extra for cc. Its not my bank doing it.
    (0)