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Thread: Lawsuit

  1. #1
    Player
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    Jun 2011
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    Lawsuit

    I'd just like to ask where people should direct the class action lawsuit for the mass double charges and other Shady financial activity's SE seems to be currently doing?
    (1)

  2. #2
    Player Byrth's Avatar
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    Byrth
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    Lakshmi
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    DNC Lv 99
    You can't really jump straight into sue-mode. You generally need to give them documented notice (to the correct address) that you've been double-charged and give them a fair chance to fix it. If you want to find other people who are angry, Alla's general forum would doubtlessly oblige.
    (2)

  3. #3
    Player Runespider's Avatar
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    Snickerrz
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    MNK Lv 12
    Square, you're so naughty.
    (0)

  4. #4
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    Jun 2011
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    Well they seem to have completely disregarded any real form of customer support. While having large numbers of people having various problems with them financially for what been going on for a while now. So seems like it gone past just giving them a "fair chance to fix it" and taking it to something they are held accountable to.
    (0)

  5. #5
    Player Byrth's Avatar
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    Byrth
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    Lakshmi
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    I'm just talking about what you're legally required to do before you can sue them. If you don't inform them there's an issue and give them a reasonable chance to resolve it, I don't think you have a case.
    (0)
    Last edited by Byrth; 08-03-2011 at 04:50 AM.

  6. #6
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    As example just spent a half hour on hold with their online live assistance to have it say when my turn came up there's no agent to assist u please try back later...
    (0)

  7. #7
    Player Romanova's Avatar
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    May 2011
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    No one has set up a lawsuit to SE, and as byrth mentioned I don't think you could as long as they eventually pay.

    Lawsuits are done when the money goes missing. They are just retarded about handling money and are slow to fix. But they do still fix them eventually.

    Either way, with a big company like them, if you really wanted to pursue a lawsuit, you'd have to talk to a lawyer. Though I think they will tell you the same thing.
    (0)
    Romanova-Ragnarok

  8. #8
    Player JovialRat's Avatar
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    Apr 2011
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    Asura --- Bastok
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    79
    Character
    Nivlac
    World
    Asura
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    DRK Lv 99
    this double charge might be SE's way of charging us for that free month of FFXI they gave us , when Japan had that earthquake. .... SE wants the money back
    (0)

  9. #9
    Player Gillord's Avatar
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    Character
    Neogillord
    World
    Carbuncle
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    PLD Lv 77
    I am in for a class action lawsuit this is BS
    (0)

  10. #10
    Player Ziyyigo-Tipyigo's Avatar
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    Mar 2011
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    Windurst
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    Character
    Ziyyigotipyigo
    World
    Sylph
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    PUP Lv 1
    You could just ask your bank for a cha--

    Oh, who am I kidding? Can you wait a few minutes before you all go full Internet Lawyer Mode? I'm waiting on some popcorn.
    (0)

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