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  1. #1
    Player
    Join Date
    Mar 2011
    Location
    San d'Oria Rank 10
    Posts
    12

    Check your statements

    Friend of mine just got charged from SE for this month as well as from C&B. Two seperate charges to his account. All those who have already changed over I would take a look at your statements (CC or bank) and make sure you were only charged once for this month.

    He has already been refunded one of the charges from his bank but now he is trying to get a hold of SE to get it straightened out so they dont lock his account because of one of the charges being reversed.
    (0)

  2. #2
    Player Fearforever's Avatar
    Join Date
    Mar 2011
    Posts
    77
    Character
    Fearforever
    World
    Fenrir
    Main Class
    NIN Lv 90
    This is because SE's old system charged 1-month behind. I.E you Reactivated a Character on the 1st of July and it wouldn't charge you for it UNTILL 1st of august, Where as ClickNbuy charge 1-month in Advance.

    so on the 1st of August you were billed by SE for July and CnB for August so 2 payments

    **EDIT**: If you cause a Charge-back by requesting the fee's returned with your bank SE bans the account for good (at least its the case with credit-card charge-backs) so be carefull
    (0)

  3. #3
    Player Raxiaz's Avatar
    Join Date
    Mar 2011
    Location
    Sylph
    Posts
    466
    Character
    Raxiaz
    World
    Sylph
    Main Class
    WHM Lv 96
    Pretty sure the charge from C&B is just to clarify something on your bank's part... after that check is done it's taken away. That's what a lot of companies do these days and I'm amazed that people don't know this by now.
    (0)

  4. #4
    Player RAIST's Avatar
    Join Date
    Mar 2011
    Location
    Bastok
    Posts
    2,563
    errr... that may be true if the OP had said he/she had reactivated in July. This was a friend that appeared to have gotten double billed in the long run. Not enough details to say it happened that way.

    The point still stands though....everyone double check your statements. If you have a way to check your account online, go check the recent history. There were reports of additional fees and such being charged by the user's financial institutions because of how the transactions were coming in. IDK if SE passed these issues through their liason with C&B and got it remedied or what not, so double check so you can try to get it corrected (either w/ your bank or C&B directly).
    (0)
    {DISCLAIMER} Posts may contain opinions based on personal experiences that are not be meant to be taken as facts. What may appear as fact with no source reference may be recollection of information with no source, and may be subject to scrutiny without source reference. Any debate over validity of said facts without source references may be considered conjecture of all parties in that debate. Player comments may not be the expressed position/consent of SE, their affiliates, or any employees of said organizations. Please take these posts with a grain of salt if you are offended by the views of the player and understand that opinions are like assholes... everyone has one, not everyone wants to hear it.

  5. #5
    Player
    Join Date
    Mar 2011
    Location
    San d'Oria Rank 10
    Posts
    12
    Nah the friend wasn't restarting the game has been back and playing for over a year now. Also never knew any company who charged you for the month AFTER you used a product. A charge in Aug should cover Aug, not a charge in Aug would cover what you did July o.O. So dont know why SE would charge you a month after use instead of a month ahead looking at it that way.

    Also a charge of 1$ is the normal checking charge to validate your account. Not 12.95+mules which is what he was charged.
    (2)

  6. #6
    Player Raxiaz's Avatar
    Join Date
    Mar 2011
    Location
    Sylph
    Posts
    466
    Character
    Raxiaz
    World
    Sylph
    Main Class
    WHM Lv 96
    I was charged $10.00 and $5.00 accordingly by C&B. There was additional charge of like $1.90 pending to my account but it never went through.

    I, personally, never had any problems.
    (0)

  7. #7
    Player Rosina's Avatar
    Join Date
    Jul 2011
    Location
    Bastok
    Posts
    762
    And I recall similar issues with POL. But honestly. the "my friend" doesn't hold much water. This includes when i say my b/f. That can be just made up plus 99% of what ppl say on the internet is a lie. More so if it is a trend to do something. Take example of the C&B thing. The popular thing is to hate it, if you don't you get insulted.
    (0)

  8. #8
    Player RAIST's Avatar
    Join Date
    Mar 2011
    Location
    Bastok
    Posts
    2,563
    Quote Originally Posted by Rosina View Post
    And I recall similar issues with POL. But honestly. the "my friend" doesn't hold much water. This includes when i say my b/f. That can be just made up plus 99% of what ppl say on the internet is a lie. More so if it is a trend to do something. Take example of the C&B thing. The popular thing is to hate it, if you don't you get insulted.
    hmmm.... so what 1% of this post is true....

    /facepalm


    eh.. or maybe people are concerened/distrustful because it's so easy to type something in google and get a hit to something like this--on a support portal for Click&Buy no less:

    http://getsatisfaction.com/clickandb...om_25_dec_2010

    Pretty much it's a list of people having issues with account closings due to C&B.

    Lost trust takes a while to rebuild...and when we have new cases of more screwups happening here, it doesn't really help their reputation.
    (2)
    {DISCLAIMER} Posts may contain opinions based on personal experiences that are not be meant to be taken as facts. What may appear as fact with no source reference may be recollection of information with no source, and may be subject to scrutiny without source reference. Any debate over validity of said facts without source references may be considered conjecture of all parties in that debate. Player comments may not be the expressed position/consent of SE, their affiliates, or any employees of said organizations. Please take these posts with a grain of salt if you are offended by the views of the player and understand that opinions are like assholes... everyone has one, not everyone wants to hear it.

  9. #9
    Player Atomic_Skull's Avatar
    Join Date
    Mar 2011
    Posts
    1,248
    Character
    Bjorne
    World
    Fenrir
    Main Class
    MNK Lv 5
    I haven't been charged anything at all and I'm starting to worry.
    (0)

  10. #10
    Player RAIST's Avatar
    Join Date
    Mar 2011
    Location
    Bastok
    Posts
    2,563
    Quote Originally Posted by Atomic_Skull View Post
    I haven't been charged anything at all and I'm starting to worry.
    ruh roh.. I better go check my Visa and make sure I didn't get billed for someone else's account (j/k).
    (0)
    {DISCLAIMER} Posts may contain opinions based on personal experiences that are not be meant to be taken as facts. What may appear as fact with no source reference may be recollection of information with no source, and may be subject to scrutiny without source reference. Any debate over validity of said facts without source references may be considered conjecture of all parties in that debate. Player comments may not be the expressed position/consent of SE, their affiliates, or any employees of said organizations. Please take these posts with a grain of salt if you are offended by the views of the player and understand that opinions are like assholes... everyone has one, not everyone wants to hear it.

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