It's through the original support portal... link to the portal is in the lower section of the POL site. Think it was a little above the ad for the tokens.
Edit:
You can't get to it directly, you have to go through the php scripts to get to it, but you can get to it pretty close for the NA region from this link:
https://support.na.square-enix.com/c...php?id=20&la=1
***this lands you at the Q&A search, which you have to go through to get to the "Next" button that takes you to the landing page to either email them or start a chat session.
For other regions, go to your region's playonline.com site, look for these buttons (should be on left side):
<Information>
<Rules & Policies>
<Service & Support>
There will be a search box there too with a button to search the Q&A.
Click the Service and Support button, it will open a new window with the support portal.
Click the Contact button in the upper right for various contact options.
Click the "Get Support" button in the "Customer Service" section.
It is going to search the Q&A databbase for you... feed it your categories and plug in something to search on and click next.
It will return hits on things from the knowledge base. Under all that, click the Next button.
Now you have the options to send them an email or get Chat support.
Results -9 to 0 of 5
Thread: Transfer issues?Please call
Threaded View
-
08-01-2011 02:21 PM #4(1)
Last edited by RAIST; 08-01-2011 at 02:37 PM.
{DISCLAIMER} Posts may contain opinions based on personal experiences that are not be meant to be taken as facts. What may appear as fact with no source reference may be recollection of information with no source, and may be subject to scrutiny without source reference. Any debate over validity of said facts without source references may be considered conjecture of all parties in that debate. Player comments may not be the expressed position/consent of SE, their affiliates, or any employees of said organizations. Please take these posts with a grain of salt if you are offended by the views of the player and understand that opinions are like assholes... everyone has one, not everyone wants to hear it.
Reply With Quote