Of course you love the game. You wouldn't be on the forum if you didn't.


/start rant
Lately though, after I have taken a few breaks to play other games I do seem to miss something. It's not another update, no whining about how they nerfed this job or that, no complaints about skillups after Abyssea.

I recently did a survey for the said game and the last question was:

"Do you feel appreciated as customer"

And though I love ffxi and the people onhere I have to say "No" to the question when it's about service. It's Tuesday and yet another big "Emergency" maintenance (5 hours) is planned for today. And again apparently the only time emergencies get fixed are during EU prime time hours. And again I am affraid that this maintenance will lead to more maintenance to fix the little thing that hasn;t been tested quite the way that is should have been.

On the other hand, if I consult about a problem with 2 GMs not only was everything as it should be, but the stuff happening to me was a very rare occurence (which happened 6 times in row, Las Vegas odds) but no, they couldn;t tell me why because finishing my magian trial would make ffxi collapse because Europeans can't be trusted with the inner workings of the game.

Recently SE also decided to remove the option to pay in us dollars with eu cc. Not something that happens a lot, but for some reason europeans are singled out (maybe because they pay MORE for LESS playtime then any other nation)

Phoning or chatting with playonline support is literally excruciating. Not only does it take ages to get an answer, most of the times the answer are incomplete, useless or even untrue.

All of this lead to a revolutionary plan: Hold the updates and fixes and fixes of fixes of fixes for a while and try to get the support of the game up to par. Maybe, just maybe people will actually call the playonline support and feel more satisfied in the end.

/end rant