RE Bayohne: Square Enix Account Transfer FAQ (Addl. Currency change fees)

[Behemothx]

Can you confirm that we will not have currency change fees with clickandbuy? I live in Canada and so far I have not had to deal with currency conversion fees, I seriously hope there's not.

[Luso]

http://forum.square-enix.com/ffxi/th...830#post156830

I think this might answer your question.

[Alhanelem]

Can you confirm that we will not have currency change fees with clickandbuy? I live in Canada and so far I have not had to deal with currency conversion fees, I seriously hope there's not.

If you can actually pay with US dollars, there won't be. I'd assume that C&B will take the USD amount out of your account and it's your bank that does the conversion. But I could be wrong.

[Behemothx]

If you can actually pay with US dollars, there won't be. I'd assume that C&B will take the USD amount out of your account and it's your bank that does the conversion. But I could be wrong.

I'm Canadian, why the hell would my bank let me pay in US Dollars?? AFAIK Canada's currency is CAD$

My statement always showed me the USD value in CAD.

[Behemothx]

Edited: Wrong quote, sorry

No, it does not. It's so full of interpretation I could write 15 songs about it.

The Q&B ToS says it charges conversion fees and SE guys say they don't without actually pointing to a concrete point on their ToS.

[Alhanelem]

I'm Canadian, why the hell would my bank let me pay in US Dollars??

A better quesiton is why wouldn't they? You wouldn't be able to use credit or debit cards outside of your country if you couldn't, and living in a tourist trap town for Canadians from Quebec, I can assure you that people do this all the time.

So check your bank's fee schedule. There should be something in it about that if there is a fee.

[Behemothx]

Whoa there cowboy, not asking about your trips I am saying that usually my CREDIT CARD deals with conversions not the persons I actually PAY.

(Edited a bit late, sorry let me clarify)

ToS from C&B Section 17 re: Customers:

Currency Exchange Fee Where We are required to exchange currency in order to process Your transactions, We will apply this fee to the amount of Your monetary value that is converted. 5.9%

So now do you know what I mean? This would mean that a THIRD party would charge me a fee for dealing with outside currencies.

[Behemothx]

http://forum.square-enix.com/ffxi/th...830#post156830

I think this might answer your question.

Nope, this talks about region-specific clients, not currency.

[Bayohne]

Sorry if it wasn't clear because we didn't list every fee that is associated with a separate ClickandBuy E-Money account, but again to clarify, no fees will be charged beyond the subscription cost for customers using ClickandBuy to pay for their subscription.

[Behemothx]

Thanks for your response Matt, much appreciated.

Just to be clear though, since you've not mentioned anything about currencies, saying no other fees also applies to countries other than UK, US and EU right?

I used to pay 12.95, my credit card handled conversion which I prefer.

The terms of service of C&B section 17 says they have a fee of 5.9% ~ "Where We are required to exchange currency in order to process Your transactions" which is not clear to me and a LOT of people outside US, UK or EU.

Can you please clarify?

Thanks, sincerely.