Hello. Purchased a new copy of the game last week and started a new account along with it. My issue is, I can't find out how to redeem my Destrier beret. Used to be able to do it through PoL and this is where the guides to get it on Steam and such all point to.

Someone mentioned being able to do it on the SE Account site (NA version), but it doesn't work. The option to do that isn't even there for me. Any help would be appreciated, thanks.