Sorry Mistmonster, but you're speaking to a child that actually doesn't understand things like how financial institutions work and how they deal proactively with fraud and identity theft. Your story seems like a farce to them, and it doesn't jive with the way they view SE and all its corporate decisions through rose-tinted lenses.
Honestly Mistmonster, your first-hand experience should be a red flag to all, but there are a handful of people that for one reason or another have a serious obsession with blindly defending a multi-million dollar corporation in all matters.

Edit:
Maacha: BEST SIG EVAR.