Formal petition: Change the billing method or lose your playerbase.

[Sparthos]

If paying 2$ extra to cover your account is really breaking you guys I think you have bigger issues to worry about then playing an online game. This is ridiculous for the level of complaints.

So can I pay SE less than the monthly fee every month since we obviously aren't going to follow the agreed upon price?

[Vold]

Someone called for more paladin reinforcements. This business just got serious!

[Bubeeky]

ppl are overreacting to this....is it annoying? sure, but is it worth 700+ responses of rage and omg I'm gonna quit? not hardly.

[Tolby]

For those wanting a reason as to why this is happening, I'll offer up a logical one but don't take it as fact cause its just my guess from a business perspective.

Thinking about it, the recent sony hacks should be fresh on everyones mind still. Even more so for businesses like sqaure enix. I'm sure they deal with hacks all the times. There is no better way to protect a customers information such as credit card numbers other than simply not having it. They are trying to force third partys so they can avoid being held accountable for your creditcard/debitcard information and security. Sony recently hired a ton of ppl and have paid alot of money to beef up their security and offer special services to customers after the hack. SE is just trying to make sure that situation can't happen to them, and its now at your expense and frustration. Think about it for a minute, why are they just now of all times suddenly not wanting to hold your card information and forcing the third party? The timing and situation is all too suspicious, especially since they dont give us any feedback as to why this is happening.

Remember, this is not fact, just a logical guess... I couldnt think of any other reason for suddenly changing a 8 year old billing plan randomly out of the blue.

[Romanova]

For those wanting a reason as to why this is happening, I'll offer up a logical one but don't take it as fact cause its just my guess from a business perspective.

Thinking about it, the recent sony hacks should be fresh on everyones mind still. Even more so for businesses like sqaure enix. I'm sure they deal with hacks all the times. There is no better way to protect a customers information such as credit card numbers other than simply not having it. They are trying to force third partys so they can avoid being held accountable for your creditcard/debitcard information and security. Sony recently hired a ton of ppl and have paid alot of money to beef up their security and offer special services to customers after the hack. SE is just trying to make sure that situation can't happen to them, and its now at your expense and frustration. Think about it for a minute, why are they just now of all times suddenly not wanting to hold your card information and forcing the third party? The timing and situation is all too suspicious, especially since they dont give us any feedback as to why this is happening.

Remember, this is not fact, just a logical guess... I couldnt think of any other reason for suddenly changing a 8 year old billing plan randomly out of the blue.

I gotta copy and paste my paragraph so I don't have to keep repeating myself. This change isn't out of the blue. This system isn't new. They created this system for 14 over a year ago with the intent to also put 11 on there so that people could go to one spot for all their SE payments. They just didn't do it a year ago because 14 never went p2p. But they were planning on it, and as I said before, the more logical reason is because they're getting 14 ready to go back to p2p and they wanted to get this set up first.

[RAIST]

Unfortunately, it all breaks down because they have kept the option for the JP Region. They are STILL storing CC info on thier servers, and still processing payments directly. The issue is that very thing--they've singled out one specific region to keep the old method as well as offer them the new method.