Page 1 of 8 1 2 3 ... LastLast
Results 1 to 10 of 77
  1. #1
    Player MAXWINTER's Avatar
    Join Date
    Jun 2011
    Posts
    19
    Character
    Maxwinterstorm
    World
    Sylph
    Main Class
    PLD Lv 99

    Question about Continuous payment and crysta

    Hello i have a question about this , have managed to set it up and pay with paypal.
    My question really is what happens if we have not enough crysta in account at next payment date , for example say i went away on hoilday a month (extreme example) and forgot to update my crysta what would then happen , would i have crysta deducted next time i updated and had to pay more crysta or would service just be suspened untill i added enough crysta.

    Also if we cancel our character id will all billing stop ? and will we be able to reactive it at a later time?
    (2)

  2. #2
    Community Rep Bayohne's Avatar
    Join Date
    Mar 2011
    Posts
    130
    As long as you have a sufficient balance of Crysta on your account, the appropriate amount will be automatically deducted when the subscription is renewed. However, if your balance is insufficient, the reoccurring option will be automatically canceled. When you wish to reactivate it, you will then need to add Crysta to cover the fee.

    Cancelling your reoccurring option (previously Content ID) will stop billing, and yes, you will be able to reactivate it a later time.
    (5)
    Matt "Bayohne" Hilton - Community Team

  3. #3
    Player mistmonster's Avatar
    Join Date
    Mar 2011
    Posts
    39
    Character
    Mistmonster
    World
    Fenrir
    Main Class
    PLD Lv 99
    Are you going to charge an "activation fee" for these "forgot to pay crysta" incidents?

    Edit: Even if you umm forgot to add crysta for a couple months?
    (1)

  4. #4
    Player xbobx's Avatar
    Join Date
    Mar 2011
    Posts
    575
    Character
    Shuffles
    World
    Ragnarok
    Main Class
    PUP Lv 99
    Are you planning to allow us to pay the proper amount of crysta at some point, or are you going to continue to nickle and dime your long time and loyal customers?
    (8)

  5. #5
    Player Tohihroyu's Avatar
    Join Date
    Mar 2011
    Location
    North Altepa island
    Posts
    256
    Character
    Tohihroyu
    World
    Leviathan
    Main Class
    DRK Lv 99
    I don't like this one bit, what was so wrong with the old ways? I went the ways of click & buy...but I might go for crysta...then again if you don't have enough they cancel you :/ so wont that mean you have to pay double? since reactivation has you pay the monthly fee right on when you re activate
    (5)

  6. #6
    Player Zumi's Avatar
    Join Date
    Mar 2011
    Location
    Windurst
    Posts
    900
    I would have to agree let people buy the exact amount of Crysta they need to pay for the game. It just seems greedy on SE's part to make people buy more then they need to pay for FFXI like they been paying for all these years prior.
    (5)

  7. #7
    Player Komori's Avatar
    Join Date
    Mar 2011
    Posts
    521
    Character
    Komori
    World
    Bismarck
    Main Class
    WHM Lv 99
    SE has already lost me unless they offer the old option of paying back. And apparently, many others.
    (11)

  8. #8
    Player Patrik's Avatar
    Join Date
    Mar 2011
    Posts
    39
    Character
    Patrik
    World
    Bismarck
    Main Class
    RDM Lv 99
    i have issues with this all too... but! you are all talking as if when you buy $20 of crysta, and use the amount of the monthly fee, the rest just vanishes. you still have that extra crysta, so basically you pay for a couple months, then the next month you don't have to worry cause you have that left over crysta.

    so i can understand while this still is annoying instead of paying the exact amount every month, but your not handing SE more money than before, and you aren't just losing that excess crysta
    (1)

  9. #9
    Community Rep Bayohne's Avatar
    Join Date
    Mar 2011
    Posts
    130
    When you return after having been away from the game (or during a "forget to load Crysta" incident), and wish to resume your billing, you simply need to pay the fee for the upcoming 30 days; that's it.
    (5)
    Matt "Bayohne" Hilton - Community Team

  10. #10
    Player Unleashhell's Avatar
    Join Date
    Mar 2011
    Posts
    302
    Quote Originally Posted by Bayohne View Post
    As long as you have a sufficient balance of Crysta on your account, the appropriate amount will be automatically deducted when the subscription is renewed. However, if your balance is insufficient, the reoccurring option will be automatically canceled. When you wish to reactivate it, you will then need to add Crysta to cover the fee.

    Cancelling your reoccurring option (previously Content ID) will stop billing, and yes, you will be able to reactivate it a later time.

    People still do not want to use Click and Buy. What exactly is wrong with the current method? Is SE doing this just because they get some kind of kickback from Click and Buy to use their billing service? With all the negative feedback across the internet on this service why did SE choose this one >.<
    (9)

Page 1 of 8 1 2 3 ... LastLast