Petition: clickandbuy the only way no,thanks.

[xfreeplay]

I have sent SE an email through their support system, and would encourage everyone to do the same.

http://support.na.square-enix.com/co...hp?id=496&la=1

From here hit Get support, Choose Account/Billing. Choose Billing Issues then follow through with the rest of the directions.

Be sure to include:

* Your great displeasure with the forceful use of a untrusted third party to handle your payments
*Being forced to buy crysta in quantities that will always leave you with unusable amounts (and having no ability to purchase it directly with credit/debit cards)
*The fact that C&B is not reputable and can even mention their F rating with the BBB.
*Your overwhelming desire to have direct credit card/debit card payments reinstated to accounts outside of Japan (include you find Japan keeping the old payment method while removing it from "your region&others" very distasteful and something that needs to be changed immediately.
*That you will NOT be resubscribing without Square Enix reconsidering their billing practices outside of Japan (In the case you will be resubscribing by jumping through hoops, this can be changed to "considering not to resubscribe")

And any other comments you feel are just to this current problem.

I'd also recommend telling your friends and anyone else effected to contact support IMMEDIATELY (email, phone, web chat) about your displeasure and anger over the new system.

[RAIST]

yeah.. I hit them up the other night once I got my hands on the C&B terms....so many ways they can slip up and slip a penalty in here and there...just too much room for error. Then you wind up with all the finger pointing. It was bad enough when it was just SE, their clearing house, and your card/bank. Now their in jecting a 4th point of failure into the equation by shuffling the billing off the POL service to C&B.

[Vazerus]

I have sent SE an email through their support system, and would encourage everyone to do the same.

http://support.na.square-enix.com/co...hp?id=496&la=1

From here hit Get support, Choose Account/Billing. Choose Billing Issues then follow through with the rest of the directions.

Be sure to include:

* Your great displeasure with the forceful use of a untrusted third party to handle your payments
*Being forced to buy crysta in quantities that will always leave you with unusable amounts (and having no ability to purchase it directly with credit/debit cards)
*The fact that C&B is not reputable and can even mention their F rating with the BBB.
*Your overwhelming desire to have direct credit card/debit card payments reinstated to accounts outside of Japan (include you find Japan keeping the old payment method while removing it from "your region&others" very distasteful and something that needs to be changed immediately.
*That you will NOT be resubscribing without Square Enix reconsidering their billing practices outside of Japan (In the case you will be resubscribing by jumping through hoops, this can be changed to "considering not to resubscribe")

And any other comments you feel are just to this current problem.

I'd also recommend telling your friends and anyone else effected to contact support IMMEDIATELY (email, phone, web chat) about your displeasure and anger over the new system.

As I said waaaaaay back, I also encourage people to do this; make yourselves heard.

If you don't like the system they're changing to, simply quit like I did; That's $12.95 (x2) less they're making every month just from me. If 1000 accounts cease to pay, that's $12,950 less they are making each month, or $155,400 yearly. That's not counting mules, or accounts with full mules. All my friends that still play are now quitting, that's 5 accounts. Four people I was getting back into the game next month are no longer going to be, so that's 9 accounts that would have been paying next month JUST from my small circle of friends.

[xbobx]

Wow they wanted a copy of your passport. No way in hell I would give anyone a copy of my passport.

[RAIST]

for those that haven't seen it yet (or otherwise forgot), here is the JP help page for the transfer, through Google Translate:
http://translate.googleusercontent.c...31aAKy-SQVuVrw

Scroll down to section 7. Notice it is basically to select payment method. It's graphics so not translated, but they get option for CC or Crysta--note it is just a standard MC/VISA logo. Now go to section 8b:If you choose a credit card. Note that they can put their CC information directly in, and also note the 3DS and VbV logos in the lower panel. Also note the text under those graphics that did translate:

「クレジットカード」「Crysta」から利用されるお支払方法を選択し、「次へ」をクリックしてください。 "Credit card" "Crysta" and select the payment method used by "Next" Please click on.

※ ※ 「クレジットカード」は、Visa、MasterCardの本人認証サービス（3Dセキュア）に対応したカードがご利用いただけます。 "Credit Card", Visa, personal authentication services for MasterCard (3D Secure) available card with.

※ ※ 「Crysta」はVisa、MasterCard、JCBの本人認証サービス（3Dセキュア）に対応したクレジットカード、およびウェブマネーでチャージすることができます。 "Crysta" are Visa, MasterCard, personal authentication services for JCB (3D secure) credit card with you and to charge money on the web.

クレジットカード番号、有効期限、セキュリティコードを入力し「次へ」をクリックしてください。 Credit card number, expiration date, security code, enter the "Next" please click on the.

Essentially, they get to continue doing what we are doing now in addition to using Crysta.


Now, contrast that to what happens in the NA version:
http://www.playonline.com/homeus/polshift/help.html

At step 7, you get to choose either Crysta or Credit/Debit Card via Click and Buy--note that this step shows the C&B logo, not the generic Visa/MC like on the JP page. Now look at step 8b. You have to go through Click and Buy--no direct processing for 3DS or VbV cards.

[Atomic_Skull]

The whole change over has been a poorly managed disaster and I hope that someone or several someones at SE Japan lose their job over this fiasco.

That's not how it works in japanese companies. Someone screws up like that they don't get fired, they get moved to a meaningless job within the company until they crack and resign.

[Neisan_Quetz]

That's not how it works in japanese companies. Someone screws up like that they don't get fired, they get moved to a meaningless job within the company until they crack and commit seppukku.

ftfy (letters)

[Atomic_Skull]

ftfy (letters)

You mean "perform" not "commit".

[Ilax]

I'd like to know where this overwhelmingly positive feedback is coming from...

The Japanese.

and me!!!!!!

[Zatias]

I wonder what would happen if we all called GMs on this issue ^^;

Was a joke. Tried the email thing.