Petition: clickandbuy the only way no,thanks.

[Dreamin]

ftfy. They are not known as a good company, they are named as a bad company.

Oddly are you sure you're not thinking of a different company instead? Clickandbuy is an international company (based in London I believe) and owned by Deutsche Telekom.

I believe SE chooses them because the fact that with 1 payment company they can cover both EU and NA (I'm not 100% sure if they operate in JP or not).

[Firesped]

u have to create an account there, persons who hack your account informations can buy whatever they want online with it and u are being charged.actually i just have a SE account , if someone hacks this this person could just play FF. but now i would have to create a clickandbuy account what pushes me at the risk stated at top.

example:
u got a SE account and pay your 12,95$ there, SE account hacked the person could buy more contend ID's / add-ons if u don't have them yet, max dmg should be like 50$.

now u have to create a clickandbuy account, someone hacks this and buys stuff at inet, lets say he uses it to buy a tv, or whatever, dmg: up to 5000$ or even more if they buy more.

so your own risk and the potential damage done to is by far higher.

that's why i am against this.

IF you DON'T verify your credit/debit card with clickandbuy they limit how much you can spend. you shouldn't need to verify for the amounts being used to pay a monthly bill.

[Orlind]

I've worked at support centres attached to companies that use 3rd party payment processors and I can confirm that ClickAndBuy was one of the worst to deal with. This was especially true when I had conference calls between a client and their support centre. Everytime a client called in about ClickAndBuy, I always muted my mic as I groaned slightly. And I couldn't pass it up to a supervisor because I was that person as well.

Also, if I'm looking at the fee table correctly, ClickAndBuy also charges 5.9% if a currency exchange is required. So anyone not in the US, UK or EU has to pay even more just to fund an account.

[Dreamin]

someone also mentioned that CnB requires a 3.9% fee, you do know that's ONLY if you're funding it like a bank where you put money in it (what they called pre-loading) which is NOT the same as using it as a direct payment transaction (you can have a look at their fee table at http://www.clickandbuy.com/US_en/ter...ions.html#c673 - open up the 1st 'more' under the "For Customer" and going to section 17. Fee Table).

[Octaviane]

Please note bolded sentence below guys:

NA] Square Enix Account Transfer
In order to better safeguard the account security of PlayOnline users and to provide a more streamlined account management experience, we will be transferring all PlayOnline IDs to the Square Enix Account system.

The transfer process will be available in the last half of July, and will give users access to an improved user interface that will allow account management from any web-browser.

Please visit the following URL for details on all of these changes.
http://support.na.square-enix.com/j/kb59527na

Please note that all users will have to log in and agree to the transfer by August 31, 2011, or they will lose access to PlayOnline and FINAL FANTASY XI.

In the last half of July, a walkthrough detailing the transfer process will be posted on the PlayOnline website as well as the FAQ section of the Square Enix Support Center.

This transfer will require you have a Square Enix Account. If you don’t already have a Square Enix Account, we strongly encourage you to create one in advance at https://secure.square-enix.com/account/app/svc/register. Customers who already have Square Enix Accounts need only complete the transfer process.

We hope you’ll agree that this marks a significant step towards providing a more secure, user-friendly, and responsive experience.

[Romanova]

Oddly are you sure you're not thinking of a different company instead? Clickandbuy is an international company (based in London I believe) and owned by Deutsche Telekom.

nope, I did a lot of research on them back when we had this fiasco with ff14. They are shady and I saw tons and tons and tons of complaints with people where they were constantly charging the wrong amounts, and took forever to refund.

They also have terrible customer service which I witnessed first-hand when I couldn't get my cc to work.

Their American division even has an F rating through the BBB

http://www.bbb.org/new-york-city/bus...york-ny-94189/

review of the site:

http://www.reviewcentre.com/reviews239738.html


iono if outside the US it has a good rep, but here it is considered trash.

[Dreamin]

Also, if I'm looking at the fee table correctly, ClickAndBuy also charges 5.9% if a currency exchange is required. So anyone not in the US, UK or EU has to pay even more just to fund an account.

SE said in the transfer document somewhere that each region will be billed using that region's currency so for the EU players, they will be billed using Euro's so they would not have incur this additional charges. Now, whether or not they have actually set that up correctly or not, I have absolutely no idea.

[Maacha]

Also, if I'm looking at the fee table correctly, ClickAndBuy also charges 5.9% if a currency exchange is required. So anyone not in the US, UK or EU has to pay even more just to fund an account.

Exactly the reason I won't use C&B. I have a US account, and am a US citizen, but am currently living in Korea. I used to be able to pay for FFXI using my Korean credit card, now I will have to use PayPal in order to do this. PayPal does not, as far as I can tell, have an extra fee for exchanging currencies if you are sending payment.

[Orlind]

someone also mentioned that CnB requires a 3.9% fee, you do know that's ONLY if you're funding it like a bank where you put money in it (what they called pre-loading) which is NOT the same as using it as a direct payment transaction (you can have a look at their fee table at http://www.clickandbuy.com/US_en/ter...ions.html#c673 - open up the 1st 'more' under the "For Customer" and going to section 17. Fee Table).

What Dreamin says is true of course and is how many 3rd party payment processors work should they allow for direct payments (which they will as to attract clients).

However should there be any disputes, I will feel pity for the poor souls that have to deal with their support centre staff.

[Niyariko]

One of the reason I quit FFXIV is coz of ClickandBuy...
read this SE noclickandbuynoclickandbuynoclickandbuynoclickandbuynoclickandbuynoclickandbuy
noclickandbuynoclickandbuynoclickandbuynoclickandbuynoclickandbuynoclickandbuynoclickandbuy
[SIZE="7"] NO CLICK AND BUY!!!
And keep the existing payment system[/SIZE]
noclickandbuynoclickandbuynoclickandbuynoclickandbuynoclickandbuynoclickandbuynoclickandbuy
Thank you
noclickandbuynoclickandbuynoclickandbuynoclickandbuynoclickandbuynoclickandbuynoclickandbuy