Petition: clickandbuy the only way no,thanks.

[Yinnyth]

Has anyone seen the new server message that comes up when you log in? It's "reminding" us to switch over to one of the new payment systems before the end of the month... I'm almost certainly reading too much into it but it could imply that fewer people have moved to one of the new systems than they would have liked.

I don't think that's what it's proof of. They're listening to us, but they don't hear us.

[Orlind]

I don't think that's what it's proof of. They're listening to us, but they don't hear us.

I'm not even sure any higher-ups at S-E will hear us until the game loses more money over this.

Despite the formation of these official forums, I still don't think the message is getting to anyone important. Don't get me wrong, I think the Community Reps try their best to pass info and feedback between us and those in charge. However, I still believe communication between us and them is too restricted, especially in light of how other companies handle things with equal or even less resources.

With other games and companies, we have real names and faces that actually engage in chatter with their playerbase on somewhat of a regular basis and that's how I wished these forums would be. I think even regular mini progress reports (maybe on that Twitter account they have going) would go a long way in relieving any tension we have here. Sorry but the Community Reps chiming in once a fortnight is not enough.

[Runespider]

Despite the formation of these official forums

The forums were introduced with the best of intentions, the suits and higher ups at SE are too set in their ways to change in reality. The devs use the forums as an ideas pool but that's about it (especially for cheap/easy stuff to add), even that will degrade as time goes on.

I would hate to be working on this forum, it must be an incredibly annoying job being the link between their customers and the higher ups/devs when the novelty has/is wearing and they go back to their old "we know best" attitude. Whenever a rep here avoids posts or anything it's not cause they want to, it's cause they can't get confirmation on information or permission to reply to them. Not even to say they are working/thinking on changing/leaving the issues.

This thread is a golden example, there should of at least been a proper statement after all this time stating if they were going to simply ignore complaints and leave it or if they were actively going to add more options. As it is they pretty much said nothing of any value leaving us all hanging and just waiting to see how much fallout happens before bothering to spend money adding better options. They know people are angry about this, they don't care about that...just if that anger actually leads to less money per month.

[Cruentus]

I've canceled my subscription. There are just too many things I hate about this game, as well as about Final Fantasy XIV.

[Octaviane]

I don't think that's what it's proof of. They're listening to us, but they don't hear us.

Regarding the /smes that comes up when you log on. I think it's proof positive that SE is not planning on making any payment changes before the end of the month. It may be that they never will, it "might" be a consideration at some point in the future, but it's not looking hopeful since SE Account Management people have said nary a word on the subject.

There has already been one billing maintenance because of C&B and another message that says that purchases made through their billing partner have been delayed, no apparent resolution of that yet either. I shudder to think what's going to happen at the end of the month, when people discover they can no longer play or have access to these forums to say so.

[Panthera]

Has anyone seen the new server message that comes up when you log in? It's "reminding" us to switch over to one of the new payment systems before the end of the month... I'm almost certainly reading too much into it but it could imply that fewer people have moved to one of the new systems than they would have liked.

I'm sure this the first some players have even heard about this debacle. Nine days remaining till hilarity really ensues.

[Lordscyon]

Crysta is the best ^^
Its fast easy!
&
Prepaid way! Get top up cards!

[Kimara]

Crysta is the best ^^
Its fast easy!
&
Prepaid way! Get top up cards!

It wasn't terrible like a lot of people are making it seem <.<. Just a minor annoyance that my husband and I couldn't share the same pool of crysta. That's understandable though because you have to have two separate SE accounts.

[Panthera]

It wasn't terrible like a lot of people are making it seem <.<. Just a minor annoyance that my husband and I couldn't share the same pool of crysta. That's understandable though because you have to have two separate SE accounts.

You mean SE isn't making this convenient for its subscribers?

[Economizer]

Having just lost out on a chance at getting a roundel earring because I was being stubborn and trying to use ClickandBuy, I can say that honestly, I am done with them and never want to deal with them again. SE shouldn't be doing business with these jokers at all. SE has hurt my trust in them by even suggesting that I should deal with such an untrustworthy and worthless company in the first place. I hope SE can keep what little faith I have in them regarding payment methods, and earn back the massive amounts they have lost.

Maybe it is all just a giant conspiracy by SE to make us use Crysta (1-2 hours after breaking down in despair I found it was really easy, although it also makes it really easy to stop paying if I ever get unsatisfied with SE... which doesn't seem hard after this payment debacle) without complaining about it too much.

If this was really what SE wanted, they could have just forced us all to use Crysta and be done with it, without taking a massive hit to their reputation by dealing with sleazy companies.

My ideal from here on out would be SE announcing that due to the complaints about ClickandBuy, they will stop recommending it, and only deal with customers who have already setup a ClickandBuy account, alongside an apology about making a mistake of this magnitude. But for now, I'll just have to use Crysta and hope that SE really gets that it was unacceptable to even suggest its customers do business with someone so horrible.