Petition: clickandbuy the only way no,thanks.

[Yinnyth]

To everyone who refuses to update their payment using the provided methods (myself included), there are probably some things you should know. SE will not offer another payment option by the end of the month. Depending on how this goes for them, they might never offer another payment option. Giving us choices costs them money, so they need to justify their costs. That's just good business. Angry posts on the internet prove nothing. In fact, many of the people who claim to be quitting may be lying and you'd have no way of knowing. As such, SE will wait until after the end of the month. Once they find out how many people refused to update payment out of protest instead of just ignorance over the transfer, then they will make a decision as to whether or not it is in their best interest to seek new options.

So ultimately what I'm getting at here is: If you want SE to offer you alternate methods, you have to be willing to quit FFXI for several months. Holding out until the last minute will not do the trick. Find some other games you've been wanting to play and occupy your time with them (might I suggest Skyrim? It's coming in November.) Heck, maybe even get a temp job to fill the time and make some extra money while you protest these changes. But don't expect to get what you want just because you made an angry post on the internet. They're playing hard ball. You have to show them you mean it.

Don't worry, it won't be all that hard to catch up on everything if/when you come back. FFXI is still on easy mode, and content from patches has been pretty low lately. But if you want changes, make the decision now that you're quitting for 3+ months.

[Coronach]

Hey all, I have no intention on participating in ClicknBuy what so ever and I am not willing to make the transfer and take such an unreasonable risk with them. I have a couple questions though for anyone who knows since I haven't initiated the transfer;

1. My POL account is linked to SE management system (I did this around the time XIV was released and to set up my token, thats all I've done) In order to discontinue XI's service do I need to cancel my IDs and unlink the account or just cancel the IDs normally?

2. I haven't checked the billing page in PlayOnline viewer recently, but is there a way to remove my information from there when I cancel my service? Although SE already has it, i'd rather not keep it in there in case some automatic transfer to click and buy happens at the end of the month.

3. What happens if I don't transfer at all?

[Niyariko]

If you don't transfer and on a NA/EU account, FFXI service will just get deactivated, just like how your credit card expired and the payment could not go thru when you were on POL. When you are ready, you can manually go into SEAM to reactive it while choose another payment method, unfortunately, this time there wouldn't be direct CC payment like the JP. Don't worry, your character data will still be there.

Me and a couple of my friends will just let our accounts deactivate on sept 1st, and take a break.

[Revanchist]

Find some other games you've been wanting to play and occupy your time with them (might I suggest Skyrim? It's coming in November.)

That's what I intend to be doing, as there are a few coming out that I'm particularly interested in (Warhammer 40k Space Marine, Assassin's Creed Revelations (I still need to finish ACII and ACB >.<) and Saints Row The Third... while also rebuilding my save files for Mass Effect 3 in March next year) as well as other games I've left by the wayside. Time to dust off the Dreamcast/PS2/SNES/Saturn etc methinx.

Don't worry, it won't be all that hard to catch up on everything if/when you come back. FFXI is still on easy mode, and content from patches has been pretty low lately. But if you want changes, make the decision now that you're quitting for 3+ months.

SE will eventually do something about this, after all... the changes in XIV SE did only happened after people complained for awhile. As FFXI is one of the only sources for regular revenue for SE, they'd be foolish to not add additional payment options alongside clickandbuy/crysta and playspan/gamer cards.

Still... even if SE doesn't do it, there are plenty of other MMO's available, so for those who are raging etc about this, may want to look at the alternatives. Myself, Star Wars The Old Republic is looking quite appealing.

[Panthera]

To everyone who refuses to update their payment using the provided methods (myself included), there are probably some things you should know. SE will not offer another payment option by the end of the month.

You state this as if it's a fact, when it's merely speculation. They still have two weeks from tomorrow before X-Day. There's still time, and anything can happen. I'm going to bet that some damage has already been caused, and they've already lost a little money here and there for those who have lost faith already.

I see what you're trying to do. You're saying that words are not enough, and that only action can solve this. I say we should keep posting away like this until X-Day. Bluffs can win poker games, words can move men to action. For Square-Enix, it's not really a question of what are the odds they're going to win, but rather, can they afford to lose?

And to be honest, some people are bluffing. Saying that isn't something that SE doesn't already know anyway. The question for them is, how many? If the majority weren't, could FFXI still be sufficiently profitable?

It may come down to just what you say. We'll have to stick to our guns, and go a month--or more-- for SE to see things from our side.

I for one am not bluffing. Go ahead, call it in two weeks and see what happens. While I still want to play, I am not going to go to any and all lengths to, FFXI seems passed its prime. I won't be going to other MMOs. I'm here because it was Final Fantasy, not because it was an MMO.

[Madjam]

This is a Formus for "gamers" to voice their opinions about "Final Fantasy XI Online" to the "developers":

[...]
These forums are a venue for players of FINAL FANTASY XI to communicate with each other and submit feedback on the game, as well as being a centralized location for the development and operations teams to gather user suggestions concerning current and future game content.
[...]

Source: http://forum.square-enix.com/ffxi/threads/67


The concerns are addressed to the wrong employees of SE.
The concerns are addressed to the Development Team where they should be addressed to the Customer Service.

The impact would be the same as if the very same comments were sent to the Customer Service using the following "Suggestions & Feedback" form:

https://support.na.square-enix.com/f...la=1&p=0&fo=41


The best developers could do regarding threads related to this topic is to refer the comments to Customer Service.
Also hoping that developers don't pay to much attention to those threads and focus more on how to make FFXI a better game (Read: ... and focus more on the job they are paid for.)


If it's to verbalize opinions... alright... exert the freedom of expression.

If it's to resolve the issue:
[...]
Users can select from over 85 different payment methods (although the specific details will differ from country to country).
[...]

Source: http://www.square-enix.com/na/accoun...ta/charge.html


Hmmmm! Impressive!
Well, if ClickandBuy International Limited doesn't fulfilled your needs, try PlaySpan Inc then.

[Panthera]

@Madjam

Considering how they're inundated with new threads and posts everyday, I'm sure someone somewhere has let the higher-ups know that we're less than enthused about Click'n'fail. While all of what you said may be true, the community representatives have responded once--if not twice-- in this very thread. In other words, I don't think the reps themselves are concerned about that either, or they would have moved everything weeks ago, rather than allowing a single threads to remain in the wrong place for weeks, letting it gather 1000 replies.

I don't think where we post matters very much. Mods can sort out what threads go where, and even if they tried, moving threads around would be a full time job at this rate.

I think it's a bit late in the game to worry about a disorderly forum. People are more interested in the billing issue than the game itself! In two weeks, it won't matter anyway.

[Maacha]

If it's to resolve the issue:
[...]
Users can select from over 85 different payment methods (although the specific details will differ from country to country).
[...]

Source: http://www.square-enix.com/na/accoun...ta/charge.html


Hmmmm! Impressive!
Well, if ClickandBuy International Limited doesn't fulfilled your needs, try PlaySpan Inc then.

The problem is, neither ClickandBuy nor Playspan are available in many countries, mine included. Even for those people in the countries where the current options are available, people don't want to have to pay more than their monthly fee because of "international processing fees" from C&B or their bank, or by buying Crysta in bulk amounts.

I have already allowed one of my accounts to lapse, my mule account which I transferred before the end of July but was unable to pay for. My other 2 accounts will lapse at the end of this month, and I plan to leave them inactive for as long as it takes for more payment options to be added. $60 a month will be lost to SE from me alone.

[Yinnyth]

You state this as if it's a fact, when it's merely speculation. They still have two weeks from tomorrow before X-Day. There's still time, and anything can happen. I'm going to bet that some damage has already been caused, and they've already lost a little money here and there for those who have lost faith already.

You are completely correct, and I was using hyperbole there. The truth is I cannot predict the future with 100% accuracy. However, I feel it is important that everyone who wishes for change to be willing to accept this. If I'm wrong, we're all happy, we get a better payment option and we don't have to quit, but you're completely prepared for the likely scenario that nothing will change in time. If you expect them to change something before the end of the month, you are more likely to break down and use CnB when proven wrong.

So yes, I can't prove it, but I think we should all expect (if not believe) it.

I see what you're trying to do. You're saying that words are not enough, and that only action can solve this. I say we should keep posting away like this until X-Day. Bluffs can win poker games, words can move men to action. For Square-Enix, it's not really a question of what are the odds they're going to win, but rather, can they afford to lose?

Exactly correct. I'm fairly certain when they were going into this, they already expected losses. However, just as I cannot predict the future with 100% certainty, they cannot be certain how heavy those losses will be. About a week after the month ends, they'll know. If enough players protest the change like I will, perhaps they'll take the necessary steps to get us back ingame, or maybe they'll just take it in stride, who knows?

It may come down to just what you say. We'll have to stick to our guns, and go a month--or more-- for SE to see things from our side.

Yes, and even then, it may have all been for naught. SE might lose 5,000 accounts and still decide it's an acceptable loss, leaving us protesting something that will never change. And then I have to decide exactly how long I am willing to stick to my guns.

I for one am not bluffing. Go ahead, call it in two weeks and see what happens. While I still want to play, I am not going to go to any and all lengths to, FFXI seems passed its prime. I won't be going to other MMOs. I'm here because it was Final Fantasy, not because it was an MMO.

Bravo, sir. I agree whole-heartedly with your post.

[Niyariko]

...SE will eventually do something about this, after all... the changes in XIV SE did only happened after people complained for awhile...

But this time is different, the JP weren't complaining about click and buy. SE will need to force the JP to use Click and Buy before SE might actually do something sooner.