Petition: clickandbuy the only way no,thanks.

[Dreaubaut]

No Cash Refunds
Except as required by law, Registered Users have no right to receive a cash refund for unused Crysta.
If a third party obtains access to a Square Enix Account by use of a Registered Users’ Square Enix ID and password, the Registered User must notify SQUARE ENIX immediately in order to be eligible for any possible remedial action by SQUARE ENIX. SQUARE ENIX will investigate any claim of a compromised Square Enix Account and, in its sole discretion, may add some Crysta to the balance if the third party depleted the Square Enix Account without authorization. SQUARE ENIX will not add Crysta if the Registered User did not take appropriate steps to protect a Square Enix ID and password from third parties, including members of the Registered User’s household. (new terms of service)

[Dragoy]

nah, cuz I have nothing against click and buy (I said hidden fee earlier I meant additional fee) and I will pay that, I would much rather SE use something like paypal where the additional fee is covered by the company not the consumer (as well as just being a much more reputable service) but that can be argued back and forth

but as someone who puts gaming ahead of pretty much everything else in life I find it important to advocate of sorts against or for certain practices (DLC prices, DRM, rehashes with few upgrades costing to much, payment systems, on disc DLC) but regardless

If you would prefer PayPal®, did you look into Ultimate Pay® via PlaySpan, Inc.?

I haven't yet gone through this myself, as I am not sure if I want to, but it would seem it is more simple and I think I would recommend that especially if you already have an account with PayPal® even if it's only because I had personally terrible experiences with ClickandBye®.

[Orson]

Angry customer - I don't want to screw around jumping through hoops to try and give you money. Also from what people are saying click & buy has a bad business and customer service reputation. At least let us pay directly or allow us to set up a crysta subscription for the exact amounts we need.

[Dreamin]

First off, if you're using a credit card and not your bank debit card, you always have the credit card company as a layer of protection between you and any false charges to your acct. 2nd, from a business point of view, it makes perfect sense for what/why SE is doing this. They want to streamline their accounting dept and improve security for themselves for various business reasons - i.e. insurance - believe it or not, insurance company will charge you more if you're actually storing customer's credit card info on your own server vs farming it out to outside vendor who has certain 'certifications' - whether or not those vendors are truly secured or not is a completely different subject matter. yes, this sound stupid but that's how the real world work.

Frankly I think it's a smart move from SE's point of view and to get themselves leaner and hopefully can weather through the lows of the recent quarters and move back ahead down the road.

As for choice of using Clicknbuy vs Paypal, that I agreed probably isn't something that I would pick myself but I'm sure that underneath, CnB gave them a deal that Paypal just cannot match.

If you think giving your credit card info over to at least a NAMED and KNOWN online vendor is bad, how many ppl ever gave their card to some waiter/waitress who just took it to the back somewhere to have it charged? Do you even know what the background of that waiter/waitress is? What's their name and did they make a copy of your card while in the back?

Like I've said when starting, you always have your credit card company sitting between you and the vendor that is trying to charge you money. Check your credit card bill(s) every month. Call your card company if there are charges on there that you dont recognized/authorized. Should never blind trust anyone to begin with.

[Dooom]

The trouble with using Paypal is it requires you to use Crysta, which you cannot buy in nice figures to match your monthly fees. As such, you end up over-paying per month, until you reach a stage where the two accounts may balance out. It strikes me as a very cynical cash-grab by SE to set the figures this way for Crysta; which is very sad given the reputation of ClickAndBuy.

Very disappointed in SE for how this is looking to play out. I have never seen a company make you jump through so many hoops to make a customer give them their money.

[Raksha]

So I decided to go with the Crysta bullshit since clickandbuy wouldn't accept my VERIFIED BY VISA card.

In addition to that chocobo circuit wand I want a fucking pony SE.

[Byrth]

I see this as a Q3 moneygrab for SE while they cut costs by reducing infrastructure.

People have to switch to Crysta -> People buy several months worth of Crysta so they don't have to buy it again every month -> SE is effectively paid for several months in advance -> SE's Q3 report looks better than it should

If half the subscribers do that, that's a substantial amount of money. Even long-term, SE can earn interest on the advance payments of thousands of customers who are too lazy to "buy Crysta" every month because the process is no longer automated. The alternative (paying through a shitty 3P company with a bad rep and a 3% surcharge) is designed to encourage using the Crysta system.

I think they're definitely going to lose subscribers over this.

[Romanova]

If you think giving your credit card info over to at least a NAMED and KNOWN online vendor with a well-known BAD reputation

ftfy. They are not known as a good company, they are named as a bad company.

[Maacha]

I will second/third/whatever the motion to have us be allowed to "subscribe" to Crysta, allowing us to buy it in exactly the amounts we need each month. I am setting up my PayPal account to buy Crysta now, because Click and Buy is very shady. If it stays as it is, I will need to buy Crysta every other month because I have 3 accounts and a total of 24 characters >.>

[Dragoy]

The trouble with using Paypal is it requires you to use Crysta

Oh right, I wasn't thinking about that there.
The frustration seems to be clouding my mind.

In addition to that chocobo circuit wand I want a fucking pony SE.

Hahah!
Sounds good to me ! !! !