"Just wanted to point out that since account sharing is prohibited by the PlayOnline Member Agreement, I don't think you will be getting much support with it...
Just pointing it out since not many seem to know about it. Not being rude and you do what you want. ^^"
/sigh you just always have to throw that in there don't you. You are NOT a Community rep, NOR are you an employee of SE. If SE has a problem with people sharing accounts for whatever reason, let THEM be the ones to find a way to deal with it. You quoting rules isn't going to stop people from sharing. Believe it or not, it's really none of your business.
Proud to be "Old School" and to have completed CoP pre-nerf
I have been a voluntary 'helper' in quite a many on-line communities, so I know what you think of me doing that very well!
I know I am no official, trust me, and I am not trying to be, nor do I really want to as I know way too well what it is like.
I only point these things to people because I know they are not aware of this rule, and it might bite them in the behind at some point, in a way or another.
Account sharing is against the rules, just as using 'cheats' is, and while it's not punished as hard (or at all, ever, even if it should) in FFXI as it is in other titles, it does not change the fact.
I am sorry if you feel annoyed by it, but it is in my nature to help people, and inform them about things like this.
I don't think there is any harm in it, do you?
You can always just skip over my posts if they tickle you off. ^^
As for the topic, it seems there might be some hope there for you yet, Brigandier.
I wish you all, and the best of luck I can!
...or so the legend says.
Obligatory:
You don't need to put 'attn devs" in your topic title for it to get read by them.
Also, just because someone isn't an SE rep, it doesn't mean they can't give an informed opinion.
Last edited by Alhanelem; 07-28-2011 at 03:29 PM.
They're just trying to help, you shouldn't be reacting as if they're trying to impersonate a representative or something. Give me a break.Thanks, I'll call SE support and tell them "Puck" sent me. I'm sure they'll stand by anything he said he read on alla.
If you haven't noticed, community reps are trying to avoid all of this like the plague. What makes you think they're going to answer your thread just because you asked them to, when everyone on the forum are demanding answers for dozens of other questions regarding this whole billing fiasco? In case you didn't notice, there's kind of a sh*tstorm raging through the forums.
Also, FYI, I called SE customer support myself and confirmed it. It's not something they can do immediately, and it requires escalation to higher tiers in the support team, but they CAN unlink POL accounts if you provide them with all the info for the account. Which means for every friend you let piggy-back on your account you'll need their first and last names, the addresses on their accounts, contact info they may have registered with their accounts such as phone number and e-mail address, and whatever other info they can give you about their POL accounts.
I don't see why you're waiting for a community rep to back anything up when you can already take action. Call SE's support line, it's the only way to get anything done regarding your circumstances. I'm still waiting for them to actually complete my request, I have no idea how long it will take. So it'd be a good idea to get the process started as soon as possible.
I would be thrilled for this. I've been playing since January 2003- my account is Japanese because my friends and I were unsure the game would ever be released to western audiences. I've continually paid far more each month than the average American player, and often my monthly payments exceed $18 US.
The FAQs says that under the new format SEIDs work under, a Japanese POL ID could potentially be linked to a North American SEID. The issue is that last year, when I got a Security Token with my American version of FFXIV, I immediately linked my Japanese POL ID with a Japanese SEID because at that time, SEIDs were still region locked. I'm not going to lie- I only linked the two things because I really wanted a mog satchel. As soon as I confirmed my mog satchel in-game, I unlinked the token from my account.
Now, just because I linked my JP POL ID to a JP SEID last year, I can't link my JP POL ID to an NA SEID this year. How was I to know they would eventually remove the region locking behind the SEID system? So since I'm locked into this hell, I'll be forced to pay $18 every month. God forbid I ever start up playing FFXIV again- I'll have to pay even more, and won't even get the discount for owning both games since my FFXIV is registered to my NA account.
This could ALL be solved if they would just allow relinking of POL accounts, but no matter how many service reps I talk to, my problem won't be solved. Please Square, just start listening to us about this and try to make things easier.
Hell, I can't even log into POL right now because I bought 2 Abyssea expansions last month. Until the payment cycle restarts or this upcoming end-of-the-month maintenance fixes things, I can't even play the game I pay so much for. Come on, is all of this really necessary? There's nothing you can do to alleviate the pain your playerbase is constantly feeling?
edit: It looks like I missed a page of conversation. Sorry for any discrepancies that have been solved in the last page.
Last edited by Knives; 07-29-2011 at 09:01 AM.
Knives, check my post just above yours, gather all your info for your POL accounts and call SE support:
1-310-846-0345, 9A - 6P Pacific time, M-F
Be prepared to wait a long time to talk to someone, and a long time for an actual resolution.
Thanks, I'll do just that.
Sorry if I missed a few things. I'm a bit upset over all this- I spent three hours last night doing busy work, trying to work out some of the Crysta and account issues I've been having over all of this. If there's anything they can do, I'll be thrilled.
Last edited by Knives; 07-29-2011 at 09:04 AM.
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