Hello there !
Here is a slightly amended Square Enix Account Transfer FAQ for European customers ! Sorry again for the time it took to publish the European version. Some questions may be exactly the same, however everything have been left for more consistency.
A: Cards without personal authentication services, such as 3-D secure, can make payments using ClickandBuy International Ltd.Q: Can credit cards without personal authentication services (such as 3-D secure) be used?
3-D secure will be required only for cards that support and have been set up with it.
A: As long as you have a sufficient balance of Crysta on your account, the appropriate amount will be automatically deducted when the subscription is renewed. However, if your balance is insufficient, the reoccurring option will be automatically cancelled.Q: How do reoccurring options work if I have Square Enix Crysta* set as my payment method?
A: No. Square Enix Crysta can be added to an account in increments of £5/€5, £10/€10, £20/€20, £30/€30, £50/€50, and £100/€100. The remaining amount will be left as a balance on your account.Q: Is it possible to add the exact amount of Square Enix Crysta* required for my monthly subscription?
*Depending on your country of residence, Crysta may not be available.
Please visit the following URL for more information on Square Enix Crysta.
http://www.square-enix.com/eu/en/account/crysta/
A: Yes, you will be able to utilise the remaining balance for your next payment.Q: If I add Square Enix Crysta* to my account and use that to pay for my monthly subscription, will I be able use the remaining balance for my next payment?
A: You can purchase Square Enix Crysta* using a credit card or debit card via ClickandBuy International Ltd., or PayPal® or Ultimate Pay® via PlaySpan, Inc.Q: What payment methods can be used to purchase Square Enix Crysta*?
A: Customers who currently have their PlayOnline account linked with a Square Enix account will also be required to go through the transfer process. Please note that customers who currently have a link in place will be required to transfer their PlayOnline account to the Square Enix account it is linked to.Q: What steps are required if I already have my PlayOnline account linked to a Square Enix account?
A: You will need to complete the transfer process for each PlayOnline account currently linked to your Square Enix account. The transfer destination will be the Square Enix ID that is currently linked.Q: How will this affect users who have multiple PlayOnline IDs linked to one Square Enix account?
A: You will be able to log into multiple PlayOnline IDs simultaneously even if they were all transferred to the same Square Enix account. You cannot, however, simultaneously log in with multiple characters from the same PlayOnline ID.Q: If you transfer multiple PlayOnline IDs to one Square Enix account, will it be possible to log into multiple PlayOnline IDs simultaneously?
A: This will have no effect on transfer, but please be diligent in keeping your information up-to-date. After the transfer, support will be performed through your Square Enix account instead of the PlayOnline ID. When obtaining your Square Enix account, please register with your updated information.Q: My PlayOnline ID registration information is not up to date. Will this have any effect on the transfer?
A: Yes. Square Enix Crysta* and credit cards will be viable payment methods after the transfer.Q: Will the billing methods change?
A: The transfer will apply to customers on all platforms.Q: Will this change affect PlayStation2 and Xbox 360 users or is this only for PC users?
A: This is possible. The only difference would be that payment methods would need to be set up for each individual Square Enix account.Q: Is it possible to register and transfer multiple PlayOnline IDs to multiple Square Enix accounts? What kind of impact would this have?
A: No, a Square Enix Security Token is not required for the transfer process. However, we strongly recommend acquiring a Square Enix Security Token to add an additional layer of security to your account.Q: Will I need a Square Enix Security Token to go through with the transfer process?
A: No, everyone will still be required to log into the PlayOnline Viewer in order to play FINAL FANTASY XI. Customers without a Square Enix account will be required to create one before logging into PlayOnline, however.Q: Will use of the PlayOnline Viewer be discontinued?
A: We do have plans to provide a bonus for those who go through the transfer within a specified period. Details on the bonus will be announced at a later timeQ: Will we receive any bonus for going through the transfer?
A: Once the PlayOnline ID is linked to the SQUARE ENIX account, the link cannot be reversed.Q: Is it possible to unlink my PlayOnline account from my Square Enix account?
http://support.eu.square-enix.com/fa...35&id=455&la=2