SE and customer serivce

[Rambus]

http://forum.square-enix.com/ffxi/th...t-to-post-this)

I want to know where I can go to report the downfallings of GMs and thier policies. The GM in this thread I am linking stated to go to the support center. Thats the issue though the support center is not helping me so where do i trun? I made that thread because the support senter did not help me even though I tried 4 times and gave them 2 years to fix my issue.

I do not understand why a GM is loking my thread and temming me to do something that I tried already and did not get help.

I want to know if SE is aware of wrongfull banings and if i have to fear muling to my self and getting banned again.

I want to report the lack of service I am getting from GMs and the help center. I do not like where this is going, having the GMs sensor all negative feedback.

I cannot even send the e-mails anymore you used to though:
http://support.na.square-enix.com/co...php?id=20&la=1

I want to report my issue to Square Enix , not GMs or that support center since it failed to help me after 2 years.