both cutscenes missing right before the battle, as i enter the battlefield -for the first and succesive times- it wont give me the option to skip or view, instead it drops me right into the battle

Platform:
Windows

Type of Internet Connection:
DSL

Frequency:
Always

Character Name:
Haganenonana and Haganenotlaloc

Race:
Hume M, TarutaruF

World:
Sylph

Main Job:
Summoner 43-Haganenonana
Dancer 85-Haganenotlaloc

Area and Coordinates:
Throne Room and Full Moon Fountain

Party or Solo:
Party 2 Members

Monster Name:
Opening scene for both fights: Shadow Lord and Fenrir

Steps:
1. zone into either throne room or full moon fountain
2. click the BCNM to enter the fight
3. no cutscenes shown and no option to view or skip shown