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  1. #1
    Player ScorpiusMaximus's Avatar
    Join Date
    Jun 2011
    Posts
    23
    Character
    Karathrace
    World
    Phoenix
    Main Class
    SAM Lv 99
    17:10 here, Melb, Australia and 12 hrs after maint/update, still no game. WTH does it take to get the tiniest bit of info from SE. I came back to this game expexting to "pay to play", not "pay to play with myself"!! And we all thought XIV was broke!! ffs!!


    On the other hand tho, ida loved to have been the one to get to uber-kill an NM and get drops... woulda been a nice change to my usual shitty luck in this game...lol
    (1)
    Last edited by ScorpiusMaximus; 07-12-2011 at 04:15 PM.

  2. #2
    Player Dragoy's Avatar
    Join Date
    Jul 2011
    Location
    Bastok
    Posts
    2,124
    Character
    Dragoy
    World
    Fenrir
    Main Class
    RNG Lv 99
    ~sigh~


    As has been mentioned before, it is very easy to break something seemingly totally un-related and it usually is not easy to 'just-fix-it' no matter how simple it may seem to you being "just the amount cure deals damage". Things don't work like that under the hood. ^^;

    Nor can they really test each and every aspect of the game before every update goes live so this kind of breakage can, and will happen. They don't have the resources to have everything fool-proof or we would have a lot, LOT more down-time. That said, the test-server should help with this, though, and I have actually always been wondering why they did not use the players to test them years ago already (that is to say BEFORE the update was implemented hrhr).

    What comes to the extended maintenance time... again, remember that they don't actually have a huge team working around the clock. I'm actually rather impressed how LITTLE we have had down-time during the 5 or so years I've been around.

    So in spite of all this thread I say to them: Good job!

    They also delivered a lot of interesting tweaks and additions this time, even if it was small in terms of an update, I like it and was very interested to see the changed, and I am happy about them.

    So I'll also say: Thank you!

    I can imagine how bad they feel about this inconvenience and I'd say they shouldn't!
    Take your time even if it were to be days; fixing things in haste is the last thing you want them to do, I can guarantee that. :]

    You'll all get your FFXI-fix later or sooner.


    Obviously I'm not claiming to know for certain how things work for them, so these are just my thoughts. But really, things aren't so easy as you might think and being pissed off at them wont heighten their morale nor increase their motivation in bringing you your above-mentioned fix years after years.

    I'm only sad I couldn't slap Xibablba with such a force. Well, I can always hope many other players did! I hate that thing, with a passion.


    In conclusion: Have some appreciation. ^^
    Blubb!


    Edit:

    Oh, now it's up. Obviously they were waiting for me to wake up. ^^
    (3)
    Last edited by Dragoy; 07-12-2011 at 04:47 PM.
    ...or so the legend says.


  3. #3
    Player Helsveinn's Avatar
    Join Date
    Jul 2011
    Posts
    3
    Character
    Helsveinn
    World
    Ragnarok
    Main Class
    DNC Lv 75
    Quote Originally Posted by Dragoy View Post
    ~sigh~


    As has been mentioned before, it is very easy to break something seemingly totally un-related and it usually is not easy to 'just-fix-it' no matter how simple it may seem to you being "just the amount cure deals damage". Things don't work like that under the hood. ^^;

    Nor can they really test each and every aspect of the game before every update goes live so this kind of breakage can, and will happen. They don't have the resources to have everything fool-proof or we would have a lot, LOT more down-time. That said, the test-server should help with this, though, and I have actually always been wondering why they did not use the players to test them years ago already (that is to say BEFORE the update was implemented hrhr).

    What comes to the extended maintenance time... again, remember that they don't actually have a huge team working around the clock. I'm actually rather impressed how LITTLE we have had down-time during the 5 or so years I've been around.

    So in spite of all this thread I say to them: Good job!

    I can imagine how bad they feel about this inconvenience and I'd say they shouldn't!
    Take your time even if it were to become days; fixing things in haste is the last thing you want them to do, I assure you. :]

    You'll all get your FFXI-fix later or sooner.


    Obviously I'm not claiming to know for certain how things work for them, so these are just my thoughts. But really, things aren't so easy as you might think and being pissed off at them wont heighten their morale nor increase their motivation in bringing you your above-mentioned fix years after years.


    Have some appreciation. :/

    Blubb!
    I would be more understanding and supportive of your cause if SE would continue to update the extension after ETA has passed. At this point, it's just unprofessional and out of hand. Please notify your customers when you fail to meet a deadline. It's a common courtesy to do so in any sort of business...
    (0)

  4. #4
    Player Dragoy's Avatar
    Join Date
    Jul 2011
    Location
    Bastok
    Posts
    2,124
    Character
    Dragoy
    World
    Fenrir
    Main Class
    RNG Lv 99
    Quote Originally Posted by Helsveinn View Post
    I would be more understanding and supportive of your cause if SE would continue to update the extension after ETA has passed. At this point, it's just unprofessional and out of hand. Please notify your customers when you fail to meet a deadline. It's a common courtesy to do so in any sort of business...
    Yeah, I know and it's expected customers would be pissed off, really.

    And I do agree, that they should have updated the estimation way sooner, preferably PAST their expectations so that the players wouldn't be waiting for naught.

    That, and getting the translations right would help haha!

    But it's more or less the lack of staff that caused this as well, I would guess. I'd still say they're doing a good job, and unexpected happen and if/when it happens when not so many people are available, it can be a disaster what comes to fixing it asap. Though, if I had to play the guessing game even more, I'd easily imagine people being called from bed to work on this.

    Imagine your favourite community representative moogles flying all over the place in distress. Not that they're there, but just imagine it, dang it!


    Anyhoo, it is up as noted. We shall see if it stands. :]
    (0)
    Last edited by Dragoy; 07-12-2011 at 04:39 PM.
    ...or so the legend says.


  5. #5
    Player Tommykun's Avatar
    Join Date
    May 2011
    Location
    San D'Oria
    Posts
    17
    Character
    Tommykun
    World
    Ragnarok
    Main Class
    PLD Lv 99
    Hmm... You would think there would be some kind of update about the maintenance extension.
    (0)

  6. #6
    Player SMD111's Avatar
    Join Date
    May 2011
    Posts
    332
    Character
    Kigensuro
    World
    Carbuncle
    Main Class
    SAM Lv 99
    Quote Originally Posted by Dragoy View Post
    I can imagine how bad they feel about this inconvenience and I'd say they shouldn't!
    Take your time even if it were to become days; fixing things in haste is the last thing you want them to do, I assure you. :]
    Here Here


    Quote Originally Posted by Tommykun View Post
    Hmm... You would think there would be some kind of update about the maintenance extension.
    it would be nice but who knows maby the site dev is already at home
    (0)

  7. #7
    Player Naria's Avatar
    Join Date
    Mar 2011
    Location
    San d'Oria
    Posts
    22
    Character
    Nariae
    World
    Bismarck
    Main Class
    WHM Lv 99
    1st time in weeks I feel like exping, and the game is in maintenance all evening. Sounds about right.
    (0)

  8. #8
    Player Tsukino_Kaji's Avatar
    Join Date
    Mar 2011
    Posts
    4,028
    Character
    Tsukinokaji
    World
    Siren
    Main Class
    WHM Lv 99
    +1:14, maybe they meant 23:00 tomorrow? >.<
    (0)

  9. #9
    Player Ironside's Avatar
    Join Date
    Jun 2011
    Location
    Windurst
    Posts
    62
    Character
    Ironside
    World
    Fenrir
    Main Class
    BLM Lv 90
    It's up now.
    (0)

  10. #10
    Player Tsukino_Kaji's Avatar
    Join Date
    Mar 2011
    Posts
    4,028
    Character
    Tsukinokaji
    World
    Siren
    Main Class
    WHM Lv 99
    Quote Originally Posted by Ironside View Post
    It's up now.
    Indeed.

    Superfluous text.
    (0)

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