Do note that logging in with another individual's account or providing the info to do so to someone else is a violation of the PlayOnline Member Agreement (not saying that this is exactly what Octaviane is suggesting but it could very well seem like that). ^^;


Aside from that, the suggestion is still valid. Logging in on a different machine could be the solution, though not the fix. It could well be due to a corrupt file or files that the issue exists, so running the file-check would be something to try unless it already has been.

If that doesn't help, it could be a problem with the hard-drive itself having bad sectors at that area which the file-check might not be able to notice.

It could be just a connection error to the specific server(s) as well and those cases can be particularly difficult to confirm and solve.


In the end, these are just personal experiences and thoughts, nothing official obviously.

For further trouble-shooting the issue, it might or might not be helpful to add if the "kick" only takes the player to the character selection screen, or if the connection is lost to the lobby and PlayOnline server as well (meaning the need to log in to PlayOnline again).


Just some thoughts!