Missing Classes

[Xophious]

Greetings Necrosis!

I apologize for the trouble and inconvenience the missing classes has been causing. It is very odd for that to happen after coming back so we appreciate you contacting us about it. We'll be happy to forward the concern to be looked into, but we will need some more information first. Could you please fill out the following?


Platform:
ISP:
Type of Internet Connection:
Internet Connection Speed:
Date & Time:
Frequency:
Character Name:
Race:
World:
Main Job:
Support Job:
Area and Coordinates:
Party or Solo:
NPC Name:
Monster Name:
Steps:
1.
2.
3.
<*Add more steps if necessary.>

Thank you!

[Necrosis]

Platform: PC
ISP: AT&T
Type of Internet Connection: DSL
Internet Connection Speed: Down, 1900~ kbps; Up, 300~ kbps
Date & Time: Yesterday around 7:00 PM PST
Frequency: Once
Character Name: Nihilus, formerly Oshiro on Gilgamesh
Race: Mithra
World: Carbuncle
Main Job: White Mage
Support Job: Black Mage
Area and Coordinates: Aht Urhgan Whitegate
Party or Solo: N/A
NPC Name: N/A
Monster Name: N/A
Steps:
1. Logged in for the first time since December 2008 at Aht Urhgan Whitegate.
2. Missing all extra jobs, went to Mog House just to make sure the jobs simply weren't displaying, job list empty except for 6 basic ones. Also not surprisingly, spell lists under Blue Magic, Songs, Ninjutsu, and Summoning were empty.
3. Logged out.
4. Submitted ticket and posted on forums.
And here we are.