Missing Classes

[Necrosis]

I just came back to the game, having left in December of 2008, and when I come back, my main character has no advanced classes at all, nothing shows up under Songs / Ninjutsu / Summoning / Blue Magic. Meanwhile my alt has all of his advanced classes still exactly as they were when I quit. So um... Wtf? Am I the only one with this bug? I was on Gilgamesh if it matters, but so were my alts and they are fine. Anyone have any ideas on what to do about this? :x

[Kristal]

Could you list the job and skill levels for your characters? Characters can be rolled back, but it would have been asked specifically by you (the owner of the account) and it woould need a strong reason (such as someone obtaining your login data, steal all your gear and/or delevel all your jobs to 3, getting you banned for RMT, etc.)

So I suspect you are merely confused and mixed up your main/alt. (Alts usually don't level advanced jobs. Maybe lvl 20 to fish and ride chocobos.)
But you could try asking a GM to check your account for any rollbacks/abnormalities during your absense. Those should be logged.

[Necrosis]

My alt used to be my main, however I switched to a new character, hence an alt with extra jobs. My main character not have *any* extra jobs anymore, none, not even at level 1, they are simply gone. And I know I unlocked them all, except for Dancer and Scholar. I leveled them all somewhat as well, spent a lot of time on my Summoner. Also spent time getting all the spells that the job could use at X level, except for the Avatars on my Summoner (had all the spirits though). My account hasn't been logged into since December 2008, when I last logged in, so I doubt this is the doing of someone and rather a screw up on Square Enix's side. I simply can't imagine how all of my extra jobs could disappear. I went to my Mog House just to make sure it wasn't a bug of them simply not showing up on my list, the only jobs I still have at all are the 6 basic ones. I submitted a ticket, so I'm hoping Square Enix can restore all my lost jobs and skills.

[Xophious]

Greetings Necrosis!

I apologize for the trouble and inconvenience the missing classes has been causing. It is very odd for that to happen after coming back so we appreciate you contacting us about it. We'll be happy to forward the concern to be looked into, but we will need some more information first. Could you please fill out the following?


Platform:
ISP:
Type of Internet Connection:
Internet Connection Speed:
Date & Time:
Frequency:
Character Name:
Race:
World:
Main Job:
Support Job:
Area and Coordinates:
Party or Solo:
NPC Name:
Monster Name:
Steps:
1.
2.
3.
<*Add more steps if necessary.>

Thank you!

[Necrosis]

Platform: PC
ISP: AT&T
Type of Internet Connection: DSL
Internet Connection Speed: Down, 1900~ kbps; Up, 300~ kbps
Date & Time: Yesterday around 7:00 PM PST
Frequency: Once
Character Name: Nihilus, formerly Oshiro on Gilgamesh
Race: Mithra
World: Carbuncle
Main Job: White Mage
Support Job: Black Mage
Area and Coordinates: Aht Urhgan Whitegate
Party or Solo: N/A
NPC Name: N/A
Monster Name: N/A
Steps:
1. Logged in for the first time since December 2008 at Aht Urhgan Whitegate.
2. Missing all extra jobs, went to Mog House just to make sure the jobs simply weren't displaying, job list empty except for 6 basic ones. Also not surprisingly, spell lists under Blue Magic, Songs, Ninjutsu, and Summoning were empty.
3. Logged out.
4. Submitted ticket and posted on forums.
And here we are.

[Xophious]

Greetings again!

Thank you for replying to us so quickly, we appreciate you filling out all the details for us. Now that we have the rest of the information, we will be forwarding your concern to be looked into. Any updates may be posted within the forum so keep an eye out for it! Thanks again!