Page 2 of 2 FirstFirst 1 2
Results 11 to 13 of 13
  1. #11
    Player Alhanelem's Avatar
    Join Date
    Mar 2011
    Location
    Bastok
    Posts
    11,124
    They do not double bill anyone (except as they have already described). Check your history in account information. 99.9% of all "double billings" are people reactivating in the middle of a month.

    As far as I can tell, what's going to happen is this:

    -The fee charged to you at the beginning of this month for your account will be refunded.
    -You will be charged for this month (by reactivating) at the end of the month, along with the following month's fees.
    -any other erroneous charges will also be refunded (As described in my quote of SE)

    The net result is that you pay what you would have paid if they didn't screw up the first time.
    (0)
    Last edited by Alhanelem; 07-08-2011 at 07:47 AM.

  2. #12
    Player Tsukino_Kaji's Avatar
    Join Date
    Mar 2011
    Posts
    4,028
    Character
    Tsukinokaji
    World
    Siren
    Main Class
    WHM Lv 99
    No, I was billed on the 2nd and again on the 6th when I reactivated. I was double billed and SE put out an announcement saying that some people were double billed so they should check their accounts.
    (0)

  3. #13
    Player Alhanelem's Avatar
    Join Date
    Mar 2011
    Location
    Bastok
    Posts
    11,124
    The very announcement I quoted, which says those will be refunded.
    (0)

Page 2 of 2 FirstFirst 1 2