Hello,

I just ran a check based on the information that you have provided and have not received similar results. If you can please confirm that this is still occurring and provide the following information if so?:

Platform:
ISP:
Type of Internet Connection:
Internet Connection Speed:
Date & Time:
Frequency:
Character Name:
Area:
Party or Solo:
In-Game Time:
Steps:
1.
2.
3.

This will help us confirm the issue and get this resolved for you as soon as possible.

Thank you,
SQUARE ENIX Moderator