FFXI-3113 Protocol Timeout error

[sassiecas]

I am also now having this problem and I know it's not the ISP for me. I am currently logged in on my husbands account on our Playstation 3 which is right next to the computer I'm now using that won't log my character into same server/world, same ISP. So SE this is your deal not my ISP. Please fix it.

[RAIST]

yeah.. something funky going on somewhere out there, either between us or internal to SE. AH has been timing out trying to browse categories today.

[Souki]

Yanno, I just got back from deployment and it's still being a pain in the butt. It does take me numerous attempts to get into the game, tho'. That, however, should not be happening to begin with. It's either Mediatti Broadband Communications, or it could be as another user said, PlayOnline filtering our ISP.

POL viewer works fine, but when I attempt to login after accepting the TOS, it freezes at "Setting up connection" It would be nice if either end would fix it...but I doubt it at this point after 5-6 months of this still being an issue

[SE_James]

We apologize for the frustration and confusion throughout this thread. However SQUARE ENIX and PlayOnline do not filter connections or ISPs, as some users theorize. We want nothing more than for everyone to be logged in and enjoying the game. As we’ve stated previously, if no users on your Internet Service Provider are able to connect to PlayOnline, then the problem would be with your Internet Service Provider. While we would like for all players to be able to connect without a problem, Internet Services Providers can (and often will) filter out traffic that they don’t agree with in some fashion; this is probably the case here.

So again, we can only recommend discussing the situation with your Internet Service Provider, since the problem is going to be with their service in some fashion, as SQUARE ENIX does not filter ISPs as we have been said to do in this thread.