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  1. 06-23-2011 11:35 AM #1
    Jadus
    Player
    Join Date
    Jun 2011
    Posts
    9

    PlayOnline Viewer has stopped working

    Could anyone help me? I have a new laptop that I'm trying to install FFXI on, but I can't get PlayOnline to work. I've tried downloading and running the Vista/Windows 7 compatible version of the POL Viewer, but I still get the "stopped working" message a few seconds after I open it.

    Any suggestions would be appreciated. Thanks.


    Date & Time:
    6/21/11 onward

    Frequency:
    State how frequent the issue occurs. Please select from the following.
    Always

    Platform:
    PC

    PC Manufacturer & Model Number:
    Dell - XPS L702X

    Operating System:
    Windows 7

    Graphics Card:Intel(R) HD Graphics Family - Intel(R) HD Graphics 3000
    (0)
    Last edited by Jadus; 06-23-2011 at 12:03 PM.
  2. 06-23-2011 03:04 PM #2
    RAIST
    Player RAIST's Avatar
    Join Date
    Mar 2011
    Location
    Bastok
    Posts
    2,563
    If that's the type of setup I think it is, you're probably having issues with the Optimus Graphics Acceleration. A lot of those switch between Intel and Nvidia, and it causes issues. Have to go in and disable the acceleration or some screwing thing. Think there was some info on it at one of the other FFXI sites like Alla or somehere in the the tech sections.
    (0)
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  3. 06-24-2011 12:08 AM #3
    Jadus
    Player
    Join Date
    Jun 2011
    Posts
    9
    I've tried playing with the graphics settings a bit, but nothing's seemed to work. Thanks for the advice though
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