All accounts upgrading to Square enix accounts

[Runespider]

Looks like I'll be quitting soon. I use my ps2 to bypass that crap and avoid the hassle of calling their support center repeatedly until I get that ONE rep who will stop pretending they can't help me and just input the new card number. And I am NOT getting that verified by visa bullcrap on my card.

Contacting "customer support" for FFXI is the worst thing I can imagine right now, and I just thought about my last dentist appointment. FFXI's customer service is terrible, I mean really "avoid at all costs and it's better to quit if you have a serious problem" terrible.

[Ravenmore]

I think if any issues arise from this SE will work with it's customers to fix it.

your new right, or is this a joke?

[Kraggy]

And I am NOT getting that verified by visa bullcrap on my card.

What rational reason is there for not doing that?

[Xanaduu]

so wait... is ff11 gonna switch over to the crysta system? cause it wouldnt let me buy crysta b4 to donate, kept saying i was inputting the wrong info or my card wasnt valid... even though i was and it was >.>. is it cause it wasnt that "secured" thing? and if thats the case, how do i make it that way? :X

[Raxiaz]

It won't be purely crysta, but you would be able to get it I'm sure.

[Fearforever]

Looks like I'll be quitting soon. I use my ps2 to bypass that crap and avoid the hassle of calling their support center repeatedly until I get that ONE rep who will stop pretending they can't help me and just input the new card number. And I am NOT getting that verified by visa bullcrap on my card.

Nothing is wrong with the Mastercard securcode / Verified by visa, i use it on all my debit cards it just adds an additional layer of security

[Ilisidi]

Actually what I have seen of that additional "security" layer doesn't look like extra security, it looks more like blame shifting.
Because in all cases I have seen it in use, I didn't know who that agency was that checked the Verified by Visa, it never was the institute issuing my credit card and even if that agency was legit, generally websites use it in iframes, so I don't see anymore (via url) whether I'm talking to the legit agency or to somebody else who is serving me what the legit agency send but is keeping or changing my responses.
But if now something goes wrong, the bank will go "But, but, that's impossible, you must have bought something there, because, see, see, it used Verified on Visa".

[Finuve]

how about those of us who cant get VbV on our credit or debit cards and dont want to get a new credit or debit card, ive been using NoScript to get by the VbV stage at this point, or my Xbox periodically, I dont want to be forced to either buy crysta every month or get a new card

[Fyreus]

I doubt that the names on the POL and SE accounts have to be the same.

And can't you try calling support to fix your name? How did you enter it backwards in the first place? Shouldnt you be double checking before submitting important personal information?

When I had my account problems back in the day they also flipped my first and last name. There's a reason they gave the information and there are many others who have the same issue. Also consider how jp names are used in their society.

Secondly support has always been the thorn in our sides except the two or three who will go over and beyond and help

Why they are 'fixong' something that isn't broke is beyond me. If you have more than 1 person on your account you have a higher risk of getting banned. Consider the fact that an account gets banned and not characters and how if you are using a game feature that was broken without knowing there is a possibility of getting you and anyone else banned in the process even a minor who wants fast/easy gil. So far the SE accounts are pretty useless unless you want to post on these forums and has been since implementation.

[Octaviane]

I think if any issues arise from this SE will work with it's customers to fix it.

Highly unlikely. They will just pass the buck and blame the customer. I also don't know of any other billing company be it a store, Utility company or whatever that requires you to have your debit/credit cards VbV or Mastercard.