Looks like I'll be quitting soon. I use my ps2 to bypass that crap and avoid the hassle of calling their support center repeatedly until I get that ONE rep who will stop pretending they can't help me and just input the new card number. And I am NOT getting that verified by visa bullcrap on my card.
Contacting "customer support" for FFXI is the worst thing I can imagine right now, and I just thought about my last dentist appointment. FFXI's customer service is terrible, I mean really "avoid at all costs and it's better to quit if you have a serious problem" terrible.