All accounts upgrading to Square enix accounts

[Sevokevo]

... I lived in japan when starting ffxi. i now use the us version to play ffxi. What the HELL are you talking about "correct way" >.> dear altana you do act on a level of stupidity that seriously makes me question how you rationalize things.

I forgot to add excluding those who moved to another country and I apologize Chiibi.


I was thinking of those who decided to import the game from another country when they are not suppose to.... just to be able to play the game back in the past.

[Krisan]

This could reeeeeeally complicate things for me personally.. I have two other POL accounts linked to my SE ID that friends pay for. We did this to save money getting a satchel back when that was first introduced, and also because we would often hop onto each others characters now and then anyway so it was never a security concern to us, and actually helped centralize what we were already doing.

Now while the changes here sound wholly wonderful - POL is atrocious - this could add a kink in my personal account setup.. I've experience with how the SE ID billing system works from playing XIV, and if no changes are being made.. it's going to be hell-all of an inconvenience for the three of us to pay for our individual accounts.. We'd either each have to buy crysta manually each month and pool it into the SE ID for the accounts to feed off of, or one of us would have to pay for all three and the other two of us paypal him the money owed every month - either way it's overly complicated.. there's no way to automate our billing, and it leaves too much room for error.

Of course all of this would be solved in an instant if SE let us unlink POL Accounts from our SE ID's, but.. I'm guessing that's never going to happen?

[Kanjitai]

I think if any issues arise from this SE will work with it's customers to fix it.

[wildsprite]

my concern is those people that have access to the PS2 or XB360 versions of the game but don't have access to a PC, how will this effect them? will you allow access to the Square-Enix account through playonline viewer for them? if you don't then this is a bad move and will cost you

[wildsprite]

This could reeeeeeally complicate things for me personally.. I have two other POL accounts linked to my SE ID that friends pay for. We did this to save money getting a satchel back when that was first introduced, and also because we would often hop onto each others characters now and then anyway so it was never a security concern to us, and actually helped centralize what we were already doing.

Now while the changes here sound wholly wonderful - POL is atrocious - this could add a kink in my personal account setup.. I've experience with how the SE ID billing system works from playing XIV, and if no changes are being made.. it's going to be hell-all of an inconvenience for the three of us to pay for our individual accounts.. We'd either each have to buy crysta manually each month and pool it into the SE ID for the accounts to feed off of, or one of us would have to pay for all three and the other two of us paypal him the money owed every month - either way it's overly complicated.. there's no way to automate our billing, and it leaves too much room for error.

Of course all of this would be solved in an instant if SE let us unlink POL Accounts from our SE ID's, but.. I'm guessing that's never going to happen?

SE could fix the issue for you if they would allow paypal as a payment method...they can set it so that only verified paypal accounts are accepted, personally I would love to see them do this but I really don't think they will

[Krisan]

SE could fix the issue for you if they would allow paypal as a payment method...they can set it so that only verified paypal accounts are accepted, personally I would love to see them do this but I really don't think they will

Well you can buy Crysta with Paypal. Problem is you can't automate a billing cycle with Paypal, yea.. Still this is going to be annoying for me and my friends. I realize they probably have something in the ToS about sharing accounts and crap, so they might not even care.. but it's a sticky situation nonetheless. It of course would be easily solved if they just let you unlink accounts.. which I am doubting tremendously will ever happen.

[Myrid]

Heh. What's funny is my POL account not only has the first and last names reversed, but it's also in my mother's name.

See, when the game came out back in 2003, I was under 18. And I actually read the TOS. Since I was under 18, I had to have the account created in a parent or guardian's name.

I wonder if this will complicate anything at all. Considering I also have a newer POL account in my name, and both are already linked to the SE account also in my name, I doubt it, but I guess we'll see. SE's billing and account admin has always been hell to deal with the few times I've had to.

[Kiine]

* Payment Methods
Square Enix Crysta (http://www.square-enix.com/na/account/crysta/), debit cards, and credit cards will be viable payment methods after ID transfer. Debit and credit cards must support personal authentication services (such as 3D Secure) in order to be used.

I see this causing problems - again.

[GlobalVariable]

* Payment Methods
Square Enix Crysta (http://www.square-enix.com/na/account/crysta/), debit cards, and credit cards will be viable payment methods after ID transfer. Debit and credit cards must support personal authentication services (such as 3D Secure) in order to be used.

I see this causing problems - again.

Looks like I'll be quitting soon. I use my ps2 to bypass that crap and avoid the hassle of calling their support center repeatedly until I get that ONE rep who will stop pretending they can't help me and just input the new card number. And I am NOT getting that verified by visa bullcrap on my card.

@SE representatives
My card doesn't have that feature available and was accepted for years. I've used a console to update since you added this requirement. The 1st time I have to update the number and your phone reps refuse, its over. I'm not jumping through hoops to get you to take my money. If you don't want it, fine, I'll go elsewhere.

I'm tired of insinuations that I must have mistreated playonline representatives or that I am "rage quitting" when I have a valid concern that Square Enix needs to address. Someone at SE needs to post to this thread regarding our concerns SUCH AS BUT NOT LIMITED TO: updating payment information by phone. Several times I have had reps tell me they can not do this, and then when I get a different phone rep they can.

[Zumi]

You know they click and buy thing for credit card payments and that has all them hidden fees.