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    FINAL FANTASY XI Updated (Nov. 11)

    A version update was performed on FINAL FANTASY XI at the following time.

    [Date & Time]
    Nov. 11, 2022 3:00 (PST)
    Nov. 11, 2022 11:00 (GMT)

    [Affected Service]
    FINAL FANTASY XI

    [Update...

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    FINAL FANTASY XI Updated (Nov. 9, 10)

    A version update was performed on FINAL FANTASY XI at the following time.

    * Clients will update automatically upon launch after the date and time below. After the following time, the update will...

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  3. Account Management System Maintenance (Nov. 9, 10)

    At the following time, maintenance will be performed on the PlayOnline member information management sever.
    During this period, the following actions related to PlayOnline and FINAL FANTASY XI may...

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    All Worlds Maintenance (Nov. 9, 10)

    At the following time, we will be performing server maintenance in order to accompany a version update for FINAL FANTASY XI. During this period, FINAL FANTASY XI will be unavailable.

    We apologize...

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    Current Known Issue (Oct. 14)

    We have confirmed the following issue. We are currently investigating and ask for your patience as we work to resolve the issue.

    [Confirmed Issue]

    ■The item parameters on Boii Cuisses+3 are...

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  6. Recovery from Account Management System Issue (Oct. 13)

    The payment processing company experienced technical difficulties with its system at the time below.

    As a result, an error may have occurred when using Amazon Pay for the below transactions, but...

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    FINAL FANTASY XI Updated (Oct. 11, 12)

    A version update was performed on FINAL FANTASY XI at the following time.

    [Date & Time]
    Oct. 11, 2022 20:00 (PDT)
    Oct. 12, 2022 3:00 (GMT)
    Oct. 12, 2022 4:00 (BST)

    [Affected Service]
    FINAL...

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    FINAL FANTASY XI Updated (Oct. 10, 11)

    A version update was performed on FINAL FANTASY XI at the following time.

    * Clients will update automatically upon launch after the date and time below. After the following time, the update will...

    (0)
  9. Account Management System Maintenance (Oct. 10, 11)

    At the following time, maintenance will be performed on the PlayOnline member information management server.
    During this period, the following actions related to PlayOnline and FINAL FANTASY XI may...

    (0)
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    All Worlds Maintenance (Oct. 10, 11)

    At the following time, we will be performing server maintenance in order to accompany a version update for FINAL FANTASY XI. During this period, FINAL FANTASY XI will be unavailable.

    We apologize...

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    FINAL FANTASY XI Updated (Sep. 20)

    A version update was performed on FINAL FANTASY XI at the following time.
                 
    [Date & Time]
    Sep. 20, 2022 1:00 (PDT)
    Sep. 20, 2022 8:00 (GMT)
    Sep. 20, 2022 9:00 (BST)

    [Affected...

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  12. All Worlds Several Areas Emergency Maintenance (Sep. 20)

    We will be performing emergency maintenance in certain areas on all Worlds at the time below. During this period, the following areas in all Worlds will be unavailable.

    We apologize for any...

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  13. [EU] Square Enix Support Centre – 19th September 2022 Closure

    Due to the Bank Holiday being observed in the United Kingdom due to Her Majesty Queen Elizabeth II's State Funeral, the European Square Enix Support Centre will be closed on Monday, September 19.
    ...

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  14. Notice about Software Tokens/Authentication Apps (Sep. 12, 13)

    This is a notice to all customers who use a Software Token or Software Authenticator.

    If you are using a Software Token or Software Authenticator (Google Authenticator, Microsoft Authenticator,...

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    FINAL FANTASY XI Updated (Sep. 11, 12)

    A version update was performed on FINAL FANTASY XI at the following time.

    * Clients will update automatically upon launch after the date and time below. After the following time, the update will...

    (0)
  16. Account Management System Maintenance (Sep. 11, 12)

    At the following time, maintenance will be performed on the PlayOnline member information management server.
    During this period, the following actions related to the Square Enix Account Management...

    (0)
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    All Worlds Maintenance (Sep. 11, 12)

    At the following time, we will be performing server maintenance in order to accompany a version update for FINAL FANTASY XI. During this period, FINAL FANTASY XI will be unavailable.

    We apologize...

    (0)
  18. Account Management System Maintenance (Sep. 11, 12)

    We will be performing maintenance on the Square Enix Account Management System at the time below.

    Please note that the effects of the maintenance will differ depending on the stage of the...

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  19. Recovery from Account Management System Issue (Sep. 1, 2)

    We are please to announce that the Square Enix Account Management System technical difficulty has been resolved.

    We apologize for any inconvenience caused, and we thank you for your understanding....

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    World Transfer Maintenance (Aug. 31)

    At the following time, we will be performing maintenance on the World Transfer service, during which this feature will be unavailable.

    We apologize for any inconvenience this may cause and thank...

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  21. Recovery from Network Technical Difficulties (Aug. 28, 29)

    At the time below, we experienced technical difficulties causing players to be disconnected from the FINAL FANTASY XI servers.

    We are pleased to announce that the issue has been resolved, and we...

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    FINAL FANTASY XI Updated (Aug. 25, 26)

    A version update was performed on FINAL FANTASY XI at the following time.
                 
    [Date & Time]
    Aug. 25, 2022 22:00 (PDT)
    Aug. 26, 2022 5:00 (GMT)
    Aug. 26, 2022 6:00 (BST)

    [Affected...

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  23. Account Management System Maintenance (Aug. 22, 23)

    We will be performing maintenance on the Square Enix Account Management System at the time below.
    During this time, users will not be able to use the Square Enix Account Management System.

    We...

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    FINAL FANTASY XI Updated (Aug. 18, 19)

    A version update was performed on FINAL FANTASY XI at the following time.

    * Clients will update automatically upon launch after the date and time below. After the following time, the update will...

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  25. Recovery from Odin World Technical Difficulties (Aug. 16, 17)

    We are pleased to announce that the technical difficulties with certain area on the Odin World have been resolved.

    We apologize for any inconvenience caused, and we thank you for your...

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