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  1. Emergency Maintenance on Several Worlds (Oct. 31)

    At the following time, we will be performing emergency maintenance on several Worlds at the time below, during which the Worlds listed will be unavailable.

    We apologize for any inconvenience this...

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  2. Siren World Auction House and Search Feature Technical Difficulties (Oct. 31)

    We are currently experiencing technical difficulties with the prevented use of the Auction House and search feature on the Siren World.

    The issue is currently being addressed, and new updates will...

    (0)
  3. Valefor World Auction House and Search Feature Technical Difficulties (Oct. 31)

    We are currently experiencing technical difficulties with the prevented use of the Auction House and search feature on the Valefor World.

    The issue is currently being addressed, and new updates...

    (0)
  4. Auction House and Search Feature Recovery (Oct. 30, 31)

    During the time below, we experienced technical difficulties that prevented use of the Auction House and search feature on the Siren World.

    We are pleased to announce that the technical...

    (0)
  5. Siren World Auction House and Search Feature Technical Difficulties (Oct. 30, 31)

    We are currently experiencing technical difficulties with the prevented use of the Auction House and search feature on the Siren World.

    The issue is currently being addressed, and new updates will...

    (0)
  6. Auction House and Search Feature Recovery (Oct. 30, 31)

    During the time below, we experienced technical difficulties that prevented use of the Auction House and search feature on the Valefor World.

    We are pleased to announce that the technical...

    (0)
  7. Valefor World Auction House and Search Feature Technical Difficulties (Oct. 30, 31)

    We are currently experiencing technical difficulties with the prevented use of the Auction House and search feature on the Valefor World.

    The issue is currently being addressed, and new updates...

    (0)
  8. Important Notice to All Software Token Users (Oct. 20)

    This is a notice to all customers who use a Square Enix Software Token (Software Token).

    If you are using a Software Token on your smartphone and decide to switch to a new phone or update your...

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  9. Auction House and Search Feature Recovery (Oct. 17, 18)

    During the time below, we experienced technical difficulties that prevented use of the Auction House and search feature on the Siren World.

    We are pleased to announce that the technical...

    (0)
  10. Siren World Emergency Maintenance (Oct. 18)

    At the following time, we will be performing emergency maintenance on the Siren World, during which the World will be unavailable.

    We apologize for any inconvenience this may cause, and we thank...

    (0)
  11. Siren World Auction House and Search Feature Technical Difficulties (Oct. 17, 18)

    We are currently experiencing technical difficulties with the prevented use of the Auction House and search feature on the Siren World.

    The issue is currently being addressed, and new updates will...

    (0)
  12. Auction House and Search Feature Recovery (Oct. 16)

    During the times below, we experienced technical difficulties that prevented use of the Auction House and search feature on the Siren World.

    We are pleased to announce that the technical...

    (0)
  13. Siren World Auction House and Search Feature Technical Difficulties (Oct. 16)

    We are currently experiencing technical difficulties with the prevented use of the Auction House and search feature on the Siren World.

    The issue is currently being addressed, and new updates will...

    (0)
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    All Worlds Maintenance (Oct. 11, 12)

    At the following time, we will be performing server maintenance in order to accompany a version update for FINAL FANTASY XI. During this period, FINAL FANTASY XI will be unavailable.

    We apologize...

    (0)
  15. Square Enix Account Management System Maintenance (Oct. 6)

    A system maintenance will be performed for the payment processing company. During this period, errors may occur when performing the following options.

    We sincerely apologize in advance for the...

    (0)
  16. Search Function and Auction House Recovery (Oct. 2, 3)

    During the time below, we experienced technical difficulties which prevented use of the Auction House and search feature on certain Worlds.

    We are pleased to announce that the technical...

    (0)
  17. Cerberus World Auction House and Search Feature Technical Difficulties (Oct. 2, 3)

    We are currently experiencing technical difficulties with the prevented use of the Auction House and search feature on the Cerberus World.

    The issue is currently being addressed, and new updates...

    (0)
  18. Valefor World Emergency Maintenance (Sep. 27)

    At the following time, we will be performing emergency maintenance on the Valefor World at the time below, during which the World will be unavailable.

    We apologize for any inconvenience this may...

    (0)
  19. Valefor World Auction House and Search Feature Difficulties (Sep. 27): Follow-up

    We are currently experiencing technical difficulties with the prevented use of the Auction House and search feature on certain Worlds.

    The issue is continuing to be investigated and addressed, but...

    (0)
  20. Valefor World Auction House and Search Feature Technical Difficulties (Sep. 27)

    We are currently experiencing technical difficulties with the prevented use of the Auction House and search feature on certain Worlds.

    The issue is currently being addressed, and new updates will...

    (0)
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    FINAL FANTASY XI Updated (Sep. 9, 10)

    A version update was performed on FINAL FANTASY XI at the following time.

    * Clients will update automatically upon launch after the date and time below. After the following time, the update will...

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  22. COVID-19 Update: Restoration of Full Customer Support (Sep. 9): Follow-up

    We are pleased to report that the Support Center live phone support service will resume starting Thursday, September 10 at 9:00 a.m. (PDT). This addition means that all previously available support...

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    All Worlds Maintenance (Sep. 9, 10)

    At the following time, we will be performing server maintenance in order to accompany a version update for FINAL FANTASY XI. During this period, FINAL FANTASY XI will be unavailable.

    We apologize...

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    World Transfer Maintenance (Aug. 31)

    At the following time, we will be performing maintenance on the World Transfer service, during which this feature will be unavailable.

    We apologize for any inconvenience this may cause and thank...

    (0)
  25. Recovery from Square Enix Account Management System Issue (Aug. 21)

    The payment processing company experienced technical difficulties with its system at the time below.
    As a result, an error may have occurred when the operations below were performed, but the issue...

    (0)
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