Search:

Greetings,

Thank you Catmato and Sirmarki for trying to help!

Darksia,

We recently updated the requirement for becoming a mentor. New requirement details can be found here.

Here's that...

Hello Suteru and Haldarn,

Thank you for bringing this to our attention and we apologize for the inconvenience this has caused.
We're currently looking into addressing this issue as soon as...

Good day, adventurers.
Matsui here with an important update to share with you all.

Firstly, I’d like to apologize for the inconvenience caused by the amount of maintenances we’ve been holding. We...

Greetings Mozhat and Johnathon,

Here is the proper bug report format. Please resubmit this report with as many details you can provide, and we'll be sure to review it so that it can be passed on...

Hello!

I made a post about this in a different thread, but we are planning to hold an emergency maintenance to address this issue.

Greetings,

Thanks for the report and the detailed information! I went ahead and moved this thread to the In-game Bugs forum so that it can be properly escalated and investigated. We'll keep you...

Greetings,

We have determined that players will become stuck if they enter a Mog Garden with an invitation and log out without changing areas. In this case, as reported by Devilishangel, you will...

Thanks for reporting this potential issue.

In regards to dancer's job point Contradance effect up, after further investigation, we have confirmed this is indeed a bug and we’re currently working...

Greetings DandyMan,

Here is the proper bug report format. Please resubmit this report with as many details you can provide, and we'll be sure to review it so that it can be passed on to the...

We have no plans to add an afterglow effect to the Gjallarhorn as this instrument is already quite powerful.

Certain “knockback” attacks used by monsters generally will take into account the amount of “Knockback” resistance the character has, and the amount of distance traveled will change based on that....

Greetings Janethetaru,

If you could please resubmit your bug report using the proper format found here, that will help the development team investigate this issue further.

Thanks for your feedback!

There is a possibility that you can obtain a Black Chocobo feather by digging with a chocobo and using the Mog Gardens. We ask that you try to obtain the item this way or...

Thanks Byrth!

As Byrth has said, auto translate does not function properly when equipping a second linkshell. This is a known issue and we will be addressing it in the near future.

It is as Mnejing has said; we will be fixing this issue in the January version update. We apologize for any inconvenience and thank you for your patience.

Hello Mitruya,

There are still some accounts who have not yet received a Mog Pell (Red) yet and the team is currently working on sending them out. Apologies for the wait, but we'll be sending the...

Hello,

This is a confirmed bug that is occurring in Horlais Peak, Waughroon Shrine, Balga’s Dais, and Qu’Bia Arena. I apologize for the inconvenience, but I appreciate your patience as we...

Hello,

We'd like to look into this issue that you are reporting but there is not enough information currently. I'd like to ask that you utilize the bug report template and resubmit the bug report...

Hello, everyone!

I would like to refer you all to the Trust page where you can find more details about how to obtain each alter ego, including Prishe.

Below is the portion about Prishe:

...

Hello,

System-wise we were unable to push Gungnir’s added effect further down the priority list and as a result we have to push this back. However, the development team realizes that this is...

Hello,

We’ve seen comments and other reports of this issue as well. Below is a post from Yoji Fujito commenting on the matter.

Greetings,

Thanks for the report. This has been confirmed by the development team to be a bug and it is scheduled to be fixed in the August version update. We've also added this to the list of...

The development team is aware of this issue and they are currently investigating. We apologize for any inconveniences.

We spoke with the Localization team and confirmed this is a text bug.

The Lifestream Cape should grant Geomancy Skill +5 and the text fix will be in the upcoming August version update. We're very...

Greetings,

I'd like to apologize that one item was left off of the version update announcement. We've increased the magic resistance value cap for both characters and monsters.

As a result of...