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  1. Replies
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    1,722

    Greetings Kazushi, Let me look into this....

    Greetings Kazushi,

    Let me look into this. Thank you for letting us know.

    (2)
  2. Replies
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    1,722

    Greetings Gwyndion, Have you received the...

    Greetings Gwyndion,

    Have you received the email? If not, try logging into the Square Enix online store page and checking your order there.
    After logging in, you can find your order history by...

    (2)
  3. Replies
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    1,722

    Greetings again! Just letting you all know...

    Greetings again!

    Just letting you all know the Ultimate Collection: Seekers Edition should now show available on the EU store page once again.
    Here are the links for EU and US store page.

    EU:...

    (3)
  4. Replies
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    1,722

    Hey Kazushi, Thanks for letting us know...

    Hey Kazushi,

    Thanks for letting us know about this.
    We'll look into it!

    (2)
  5. Hey there, Make sure the images you're...

    Hey there,

    Make sure the images you're adding in your post ends with the file extension (.jpg/.gif/.png) and it should work. To make sure it's working, I recommend hitting the "Go Advanced" and...

    (1)
  6. Replies
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    Greetings and salutations, Thank you again...

    Greetings and salutations,

    Thank you again for your continued feedback on FFXI! We've passed the information off to our localization team and have received the following response to share with you...

    (8)
  7. Greetings VoiceMemo! Thanks for informing...

    Greetings VoiceMemo!

    Thanks for informing us.
    Have notified the team in charge to look into this one.

    (1)
  8. Greetings everyone! Thanks for pointing...

    Greetings everyone!

    Thanks for pointing this out to us!
    We're looking into this and will have it corrected accordingly.

    *Update: This has been corrected. Thanks again for pointing this out!

    (1)
  9. Greetings Zuidar and Nyariko, Thanks for...

    Greetings Zuidar and Nyariko,

    Thanks for pointing out the Campaign Ops portion missing! We've notified our teams and will have this looked into/updated accordingly.

    (2)
  10. Greetings, If you were unable to post the...

    Greetings,

    If you were unable to post the submission correctly, please submit another submission. (Before doing so, I suggest trying it out in the discussion/practice thread first.)

    The reason...

    (2)
  11. Greetings Dieth, We looked into this, and...

    Greetings Dieth,

    We looked into this, and you are indeed correct. These items should be Moonlight and not Moonbeam. The information on the page has been corrected accordingly.

    Thank you for...

    (3)
  12. Replies
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    4,677

    Hello, We have fixed the issue and it should...

    Hello,

    We have fixed the issue and it should link to the appropriate destination.


    Thank you for bringing this to our attention!

    (2)
  13. Greetings Afin, Thank you for pointing...

    Greetings Afin,

    Thank you for pointing this out. We have corrected the campaign name. Again, we apologize for the error.

    (4)
  14. Greetings, First off, we would like to...

    Greetings,

    First off, we would like to apologize regarding the lack of communication regarding the Wanted Dial campaign announcement error. When issues like these arise, we will normally provide a...

    (2)
  15. Replies
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    3,009

    Hi Tidis, Thanks for pointing this out! The...

    Hi Tidis,

    Thanks for pointing this out! The Gift page has been corrected and everything should be reflected properly now.

    (2)
  16. The correct time should be Thursday, December 10...

    The correct time should be Thursday, December 10 at 12:00 a.m. (PST). We've corrected the start time on the topics page.

    Thanks for pointing this out!

    (3)
  17. Hey Zarchery, There are a number of...

    Hey Zarchery,

    There are a number of different campaigns that are taking place in celebration of the final chapter of Rhapsodies of Vana’diel, and amongst them some will end on November 20th while...

    (1)
  18. Thanks for pointing this out! We’ve updated the...

    Thanks for pointing this out! We’ve updated the site so the topics should appear on the page, along with the corrected text.

    (3)
  19. Hey Ezrah, Thanks for pointing this out. We...

    Hey Ezrah,

    Thanks for pointing this out. We noticed this mistake as well, and will be changing it as soon as possible. We apologize for any inconvenience this causes.

    (0)
  20. Greetings VoiceMemo, The text you've...

    Greetings VoiceMemo,

    The text you've mentioned has been adjusted to display the correct name of the encounter.

    Thanks for pointing this out!

    (1)
  21. Thanks to you we were able to confirm the issue...

    Thanks to you we were able to confirm the issue with the English announcement text and have adjusted it to reflect the correct information.

    Thank you for pointing out the discrepancy and apologies...

    (2)
  22. Replies
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    As we have previously discussed, there are no...

    As we have previously discussed, there are no plans to increase the limit of items that can be listed on the auction house at this time; however, I have forwarded your feedback to the devs. and will...

    (3)
  23. Replies
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    2,846

    Thank you for pointing out this error! As...

    Thank you for pointing out this error!

    As Mnejing has mentioned, the correct end-time for this campaign is Tuesday, November 25th, 2014 at 6:59 a.m. (PST). We'll be fixing the details page...

    (0)
  24. Replies
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    7,875

    As the concepts for merit points and capacity...

    As the concepts for merit points and capacity points are different, the development team does not have any plans to address this request; however, they are currently planning to add avenues for...

    (4)
  25. Greetings, Similar to how the same type of...

    Greetings,

    Similar to how the same type of songs and corsair rolls do not stack, Geo-Haste will not stack in the event that two geomancers use this at the same time.

    (1)
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