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  1. Important Notice About Purchases and Subscriptions

    In late February, we are planning to change the payment processor used for purchases made on the FINAL FANTASY XIV: Mog Station, FINAL FANTASY XIV Online Store, and Square Enix Account Management...

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    160

    FINAL FANTASY XI Updated (Jan. 12, 13)

    A version update was performed on FINAL FANTASY XI at the following time.

    * Clients will update automatically upon launch after the date and time below. After the following time, the update will...

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    128

    World Transfer Maintenance (Jan. 13)

    At the following time, we will be performing maintenance on the World Transfer service, during which this feature will be unavailable.

    We apologize for any inconvenience this may cause and thank...

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    269

    Current Known Issue (Jan. 10)

    We have confirmed the following issue. We are currently investigating and ask for your patience as we work to resolve the issue.

    [Confirmed Issue]

    -Moving to the following areas may cause the...

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    136

    FINAL FANTASY XI Updated (Jan. 9, 10)

    A version update was performed on FINAL FANTASY XI at the following time.

    * Clients will update automatically upon launch after the date and time below. After the following time, the update will...

    (0)
  6. Account Management System Maintenance (Jan. 9, 10)

    At the following time, maintenance will be performed on the PlayOnline member information management server.
    During this period, the following actions related to PlayOnline and FINAL FANTASY XI may...

    (0)
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    141

    All Worlds Maintenance (Jan. 9, 10)

    At the following time, we will be performing server maintenance in order to accompany a version update for FINAL FANTASY XI. During this period, FINAL FANTASY XI will be unavailable.

    We apologize...

    (0)
  8. Recovery from Account Management System Issue (Dec. 30)

    The payment processing company experienced technical difficulties with its system at the time below.
    As a result, an error may have occurred when the operations below were performed, but the issue...

    (0)
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    121

    World Transfer Maintenance (Dec. 22, 23)

    At the following time, we will be performing maintenance on the World Transfer service, during which this feature will be unavailable.

    We apologize for any inconvenience this may cause and thank...

    (0)
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    163

    FINAL FANTASY XI Updated (Dec. 19)

    A version update was performed on FINAL FANTASY XI at the following time.

    [Date & Time]
    Dec. 19, 2022 1:00 (PST)
    Dec. 19, 2022 9:00 (GMT)

    [Affected Service]
    FINAL FANTASY XI

    [Update...

    (1)
  11. Replies
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    171

    FINAL FANTASY XI Updated (Dec. 11, 12)

    A version update was performed on FINAL FANTASY XI at the following time.

    * Clients will update automatically upon launch after the date and time below. After the following time, the update will...

    (0)
  12. Account Management System Maintenance (Dec. 11, 12)

    At the following time, maintenance will be performed on the PlayOnline member information management server.
    During this period, the following actions related to PlayOnline and FINAL FANTASY XI may...

    (0)
  13. Replies
    0
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    199

    All Worlds Maintenance (Dec. 11, 12)

    At the following time, we will be performing server maintenance in order to accompany a version update for FINAL FANTASY XI. During this period, FINAL FANTASY XI will be unavailable.

    We apologize...

    (0)
  14. [EU] SQUARE ENIX Support Centre Holiday Hours

    During the Christmas and New Year period, the European SQUARE ENIX Support Centre will be available as follows:

    [Dates]

    19th to 23rd December: Open
    24th to 27th December: Closed
    28th to...

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    219

    FINAL FANTASY XI Updated (Nov. 11)

    A version update was performed on FINAL FANTASY XI at the following time.

    [Date & Time]
    Nov. 11, 2022 3:00 (PST)
    Nov. 11, 2022 11:00 (GMT)

    [Affected Service]
    FINAL FANTASY XI

    [Update...

    (0)
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    151

    FINAL FANTASY XI Updated (Nov. 9, 10)

    A version update was performed on FINAL FANTASY XI at the following time.

    * Clients will update automatically upon launch after the date and time below. After the following time, the update will...

    (0)
  17. Account Management System Maintenance (Nov. 9, 10)

    At the following time, maintenance will be performed on the PlayOnline member information management sever.
    During this period, the following actions related to PlayOnline and FINAL FANTASY XI may...

    (0)
  18. Replies
    0
    Views
    187

    All Worlds Maintenance (Nov. 9, 10)

    At the following time, we will be performing server maintenance in order to accompany a version update for FINAL FANTASY XI. During this period, FINAL FANTASY XI will be unavailable.

    We apologize...

    (0)
  19. Replies
    0
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    292

    Current Known Issue (Oct. 14)

    We have confirmed the following issue. We are currently investigating and ask for your patience as we work to resolve the issue.

    [Confirmed Issue]

    ■The item parameters on Boii Cuisses+3 are...

    (0)
  20. Recovery from Account Management System Issue (Oct. 13)

    The payment processing company experienced technical difficulties with its system at the time below.

    As a result, an error may have occurred when using Amazon Pay for the below transactions, but...

    (0)
  21. Replies
    0
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    269

    FINAL FANTASY XI Updated (Oct. 11, 12)

    A version update was performed on FINAL FANTASY XI at the following time.

    [Date & Time]
    Oct. 11, 2022 20:00 (PDT)
    Oct. 12, 2022 3:00 (GMT)
    Oct. 12, 2022 4:00 (BST)

    [Affected Service]
    FINAL...

    (0)
  22. Replies
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    228

    FINAL FANTASY XI Updated (Oct. 10, 11)

    A version update was performed on FINAL FANTASY XI at the following time.

    * Clients will update automatically upon launch after the date and time below. After the following time, the update will...

    (0)
  23. Account Management System Maintenance (Oct. 10, 11)

    At the following time, maintenance will be performed on the PlayOnline member information management server.
    During this period, the following actions related to PlayOnline and FINAL FANTASY XI may...

    (0)
  24. Replies
    0
    Views
    187

    All Worlds Maintenance (Oct. 10, 11)

    At the following time, we will be performing server maintenance in order to accompany a version update for FINAL FANTASY XI. During this period, FINAL FANTASY XI will be unavailable.

    We apologize...

    (0)
  25. Replies
    0
    Views
    306

    FINAL FANTASY XI Updated (Sep. 20)

    A version update was performed on FINAL FANTASY XI at the following time.
                 
    [Date & Time]
    Sep. 20, 2022 1:00 (PDT)
    Sep. 20, 2022 8:00 (GMT)
    Sep. 20, 2022 9:00 (BST)

    [Affected...

    (0)
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