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    Sticky: How to Report Lag in Sheol: Gaol

    Greetings and salutations adventurers!

    Thank you for all the feedback regarding the latency in Sheol: Gaol thus far.

    In order for us to investigate the issue as effectively as possible, we...

    (13)
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    Salutations adventurers, We're currently...

    Salutations adventurers,

    We're currently investigating this issue, but please bear with us that it may take some time to determine the cause.

    Thanks!

    (3)
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    Greetings, If you're still experienging long...

    Greetings,

    If you're still experienging long delay transitioning from the PlayOnline Viewer screen to the FINAL FANTASY XI screen, we'd like you to please submit a bug report using the template...

    (2)
  4. Hi Kaizoku027, Do you have the Windows...

    Hi Kaizoku027,

    Do you have the Windows version or the Steam version?
    If Steam, can you try the method I suggested above?

    Thank you,

    (1)
  5. Hi Shinjo, For Steam client, if you've...

    Hi Shinjo,

    For Steam client, if you've installed/updated through Steam, can you try right clicking on the game in the library > go to the LOCAL FILES tab > and trying the "VERIFY INTEGRITY OF GAME...

    (1)
  6. Thank you for the updates. Have relayed the...

    Thank you for the updates. Have relayed the information over to the teams.

    (1)
  7. Greetings Mekih and Raydus! Thanks for...

    Greetings Mekih and Raydus!

    Thanks for reporting this.

    Could you please advise which installer you have downloaded and tried?
    US version or EU version
    Windows version or Steam version
    ...

    (2)
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    Greetings Sutiban and Nyariko, The Melon...

    Greetings Sutiban and Nyariko,

    The Melon Slicer is indeed a great katana and not a great sword. Thanks for catching it!
    We've notified our teams and will have this fixed.

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    Sticky: Template: Details: Steps: 1. 2. 3. ...

    Template:

    Details:
    Steps:
    1.
    2.
    3.
    <*Add more steps if necessary.>
    Date & Time:
    Frequency:

    (1)
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    Sticky: Example: Thread Title: Get disconnected from...

    Example:
    Thread Title: Get disconnected from the server during the login to the game.

    Details:
    Ever since I experienced a game crash on Feb. 5th, 2011 at around 20:30 EST, I am unable to log in...

    (1)
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    Sticky: Format on Technical Support Request: When you...

    Format on Technical Support Request:
    When you create a new thread, please use the following template and try to include as much detail as possible.

    Thread Title:
    Short outline explaining what...

    (1)
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    Sticky: Welcome to Forum: Technical Support!

    The purpose of this forum is to provide a place for FINAL FANTASY XI users to discuss technical issues with each other and to find a quick resolution to issues they are experiencing. There may be...

    (1)
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