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I did they told me I would need to write an email to support to appeal of the claim. I told them I didn't care if it was augmented I would just like to save myself the Gil for a pure accident ><

The thing is that it WAS reported right after it was dropped... I had to re-call in the AM after waiting all night. They used to be able to restore an item NP and/or roll back your account(Had this...

I am saddened by the lack of GM support and the "Scope of practice" when a player drops something on accident and is willing to use their "1-time" rollback/item recovery, but told that they cannot...

I called a GM last night about a dropped item and haven't heard ANYTHING back its been over 8hrs and not even a message? this is crazy! I've placed called this am also and nothing.


Edit: Finally...