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    All Worlds Maintenance (Sep. 28, 29)

    At the following time, we will be performing maintenance on FINAL FANTASY XI.
    During this period, FINAL FANTASY XI will be unavailable.

    We apologize for any inconvenience this may cause, and we...

    (0)
  2. [EU] Important Notice about Software Tokens and Software Authenticators (Sep. 16)

    If you are using a Software Token or another authentication app, please be sure to keep your Emergency Removal Password in a safe place. This password is required to regain access to your Square Enix...

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  3. [NA] Important Notice about Software Tokens and Software Authenticators (Sep. 15)

    This is a notice to all customers who use a Software Token or Software Authenticator.

    If you are using a Software Token or Software Authenticator (Google Authenticator, Microsoft Authenticator,...

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    FINAL FANTASY XI Updated (Sep. 9, 10)

    A FINAL FANTASY XI version update was performed at the following time.

    *The FINAL FANTASY XI client will be automatically updated. Any time after the date and times listed below, simply pressing...

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    All Worlds Maintenance (Sep. 9, 10)

    At the following time, we will be performing server maintenance in order to accompany a version update for FINAL FANTASY XI. During this period, FINAL FANTASY XI will be unavailable.

    We apologize...

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    Forum Recovery (Sep. 3)

    We were experiencing technical difficulties preventing players from accessing the FINAL FANTASY XI Forum. The issues are now resolved.

    We apologize for any inconvenience this may have caused and...

    (1)
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    265

    Forum Recovery (Sep. 2)

    We were experiencing technical difficulties preventing players from accessing the FINAL FANTASY XI Forum. The issues are now resolved.

    We apologize for any inconvenience this may have caused and...

    (0)
  8. Replies
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    World Transfer Maintenance (Aug. 31)

    At the following time, we will be performing maintenance on the World Transfer service, during which this feature will be unavailable.

    We apologize for any inconvenience this may cause and thank...

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  9. [EU] Square Enix Support Centre - Summer Bank Holiday Closure 2026

    Due to the Summer bank holiday in the UK, the European Square Enix Support Centre will be closed on Monday, 31 August.

    GM support for FINAL FANTASY XI will still be available during this time.
    ...

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    FINAL FANTASY XI Updated (Aug. 18)

    A FINAL FANTASY XI version update was performed at the following time.

    [Date & Time]
    Aug. 18, 2026 2:30 (PDT)
    Aug. 18, 2026 9:30 (GMT)
    Aug. 18, 2026 10:30 (BST)

    [Affected Service]
    - FINAL...

    (1)
  11. Recovery from FINAL FANTASY XI Official Website Issue (Aug. 11, 12)

    We are pleased to announce that the technical difficulties we were experiencing with the FINAL FANTASY XI official website have been resolved.

    We apologize for any inconvenience caused, and thank...

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    FINAL FANTASY XI Updated (Aug. 11, 12)

    A FINAL FANTASY XI version update was performed at the following time.

    *The FINAL FANTASY XI client will be automatically updated. Any time after the date and times listed below, simply pressing...

    (0)
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    1,153

    All Worlds Maintenance (Aug. 11, 12)

    At the following time, we will be performing server maintenance in order to accompany a version update for FINAL FANTASY XI. During this period, FINAL FANTASY XI will be unavailable.

    We apologize...

    (0)
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    856

    World Transfer Maintenance (Aug. 7)

    At the following time, we will be performing maintenance on the World Transfer service, during which this feature will be unavailable.

    We apologize for any inconvenience this may cause and thank...

    (0)
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    1,080

    Current Known Issue (Jul. 15)

    We have confirmed the following issue. We are currently investigating and ask for your patience as we work to resolve this issue.

    [Confirmed Issue]
    When using the Character Race Change Service...

    (0)
  16. Recovery from Account Management System Issue (Jul. 12)

    We are pleased to announce that the Square Enix Account Management System issues listed below have been resolved.

    We apologize for any inconvenience caused and we thank you for your understanding....

    (0)
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    1,098

    FINAL FANTASY XI Updated (Jul. 8, 9)

    A FINAL FANTASY XI version update was performed at the following time.

    *The FINAL FANTASY XI client will be automatically updated. Any time after the date and times listed below, simply pressing...

    (0)
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    1,340

    All Worlds Maintenance (Jul. 8, 9)

    At the following time, we will be performing server maintenance in order to accompany a version update for FINAL FANTASY XI. During this period, FINAL FANTASY XI will be unavailable.

    We apologize...

    (0)
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    1,221

    FINAL FANTASY XI Updated (Jun. 9, 10)

    A FINAL FANTASY XI version update was performed at the following time.

    *The FINAL FANTASY XI client will be automatically updated. Any time after the date and times listed below, simply pressing...

    (0)
  20. Recovery from Account Management System Issue (Jun. 7, 8)

    We are pleased to announce that the Square Enix Account Management System issues listed below have been resolved.

    We apologize for any inconvenience caused and we thank you for your understanding....

    (1)
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    11,935

    All Worlds Maintenance (Jun. 9, 10)

    At the following time, we will be performing server maintenance in order to accompany a version update for FINAL FANTASY XI. During this period, FINAL FANTASY XI will be unavailable.

    We apologize...

    (0)
  22. Replies
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    585

    World Transfer Maintenance (Jun. 9)

    At the following time, we will be performing maintenance on the World Transfer service, during which this feature will be unavailable.

    We apologize for any inconvenience this may cause and thank...

    (0)
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    638

    Forums Recovery (Jun. 5, 6)

    We were experiencing technical difficulties preventing players from accessing the FINAL FANTASY XI Forums. The issues are now resolved.

    We apologize for any inconvenience this may have caused and...

    (0)
  24. Recovery from Square Enix Account Management System Issues (May 27)

    We are pleased to announce that the Square Enix Account Management System issues listed below have been resolved.

    We apologize for any inconvenience caused and we thank you for your understanding....

    (0)
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    2,012

    Current Known Issue (May 18)

    We have confirmed the following issue. We are currently investigating and ask for your patience as we work to resolve this issue.

    [Confirmed Issue]
    - The “Skill gains increased by 100% when under...

    (0)
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