No code for digital SoA

Hello, I just bought the Seekers of Adoulin expansion off of the online store. I was given a code that is 6 letters, followed by 3 numbers, then another 6 letters and 3 numbers. I was not given a code that allows me to update my game with the expansion and I can't find out where I would find that. Any help is appreciated!

EDIT: 90+ views and only 1 response. Guess I'll get a refund then...

EDIT 2: I got the email 15 minutes after opening a Paypal claim. I'd like to think it was coincidence. Just to be less whiney sounding, I love you and all your games, Square, just not Digital River.

go to your SE service account, you can add codes there

I tried that, but the code thing in the accounts is a 5 section input with 4 characters per section and it won't work. Unless I'm missing something.

EDIT: I didnt even get a confirmation email about the purchase. I need help!

Quote:

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Originally Posted by Privvy

Hello, I just bought the Seekers of Adoulin expansion off of the online store. I was given a code that is 6 letters, followed by 3 numbers, then another 6 letters and 3 numbers. I was not given a code that allows me to update my game with the expansion and I can't find out where I would find that. Any help is appreciated!

EDIT: 90+ views and only 1 response. Guess I'll get a refund then...

EDIT 2: I got the email 15 minutes after opening a Paypal claim. I'd like to think it was coincidence. Just to be less whiney sounding, I love you and all your games, Square, just not Digital River.

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next time like you know now just way and again next time wait like 24-48 hours before fileing a ticket with paypal.

Quote:

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Originally Posted by Privvy

I tried that, but the code thing in the accounts is a 5 section input with 4 characters per section and it won't work. Unless I'm missing something.

EDIT: I didnt even get a confirmation email about the purchase. I need help!

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explain your problem i can help you with this.