Playonline viewer shows no text nor icons.. Please help.

I've decided to play again however POL will not load properly. The selection boxes and background are present, however there is no Text populating and the mouse icon isnt showing as an arrow but like a block of text so small i cant read. Ive googled for 3 hours now and nobody seems to have my issue. Ive downloaded from steam twice, and direct from official site. Ive changed settings like Direct play, HPI(or HDI idr acronym), compatibility versions, run in admin... im stumped and out of options.

I hope someone has an answer for me, Thanks in advance.

https://imgur.com/a/FZObkvo

First off, stop trying to get it from Steam; it causes nothing but problems.

I've seen this issue before but I don't remember what the cause was. I'll wrack my brain to try to remember what the problem/solution was. It has something to do with the PC itself, not the POL software.

You could try dgvoodoo. It helps older games run on modern hardware. Google can help you find instructions specifically for FFXI.

I tried DGvoodoo, it didnt make any difference. :/


edit: I kept messing with DG and now i Have text and graphic in the top left corner.. the rest is black screen.. I guess i just gotta keep clicking through the options to see if i can force a function.

The version of POL in the screenshot above is out of date.

Make sure you install from the newest installer found on the official website. don't install from the discs or from Steam.

What version and language of Windows are you running?

This is the dialog you were looking at in your screenshot. The fact that yours has an additional option (which would be uPnP Portmap) further shows your POL viewer is out of date. The old version can still be seen in the Quick Manuals screen
https://i.imgur.com/AESergt.png


https://i.imgur.com/Kt1lFId.png

I believe 1.18.00n is the initial version you get with the download from the PlayOnline website, or at least was still not long ago when I last tested it.

It does look a bit odd that it has the 'Front Mission Online' title there too, but perhaps that's on the US version only and not the EU one I'm looking at right now.

If something like 'dgvoodoo' helps, I suppose it's a problem specific to certain graphics card drivers. Which one is being used here?

Make sure you have the DirectPlay legacy component installed in Windows.

In Win11, just type "windows features" into the start menu and hit enter. expand "legacy components" and check DirectPlay.

Good morning and thank you for posting in the Final Fantasy XI Technical Forums.

As the previous posters may have mentioned, we recommend installing the PlayOnline Viewer from the official website rather than any other method such as Steam. If you were unable to download the PlayOnline Viewer, you may do so using the provided link below:
http://www.playonline.com/ff11us/dow...stall_win.html

Once you have completed the download and installation, please refer to the following link for instructions on how to login and connect to FINAL FANTASY XI: http://www.playonline.com/ff11/manua...?loc=en#900200

Also as previously mentioned, certain legacy drivers must be enabled on your PC for it to start correctly. Please use the following steps to enable these drivers:
-Open the Control Panel
-Open 'Programs'
-Select 'Programs and Options'
-Select 'Turn Windows Features On or Off'
-Open 'Legacy Components'
-Check 'DirectPlay'
-Please relaunch the PlayOnline Viewer after this option has been enabled

Thank you for visiting the Final Fantasy XI Technical Support Forums!

Note on 'DirectPlay': I do believe the current installer enables this automagigally, but it is of course a good idea to check a look. :]

(I also kind of doubt PlayOnline Viewer would even start without it enabled, but I admit I don't know the details on what the feature does and does not do.)

Quote:

---

Originally Posted by Dragoy

Note on 'DirectPlay': I do believe the current installer enables this automagigally, but it is of course a good idea to check a look. :]

(I also kind of doubt PlayOnline Viewer would even start without it enabled, but I admit I don't know the details on what the feature does and does not do.)

---

DirectPlay is a networking component that was at one time part of DirectX (along with DirectInput, which has been superceded by Xinput). Some games used it for their online play support.

I have the same issue, can someone help?

=============================== System =================================

CPU = Unknown Genuine Intel(R) Processor with MMX
CPU Speed = 0
No. of CPUs = 22
OS = Microsoft Windows Vista Ver 6.02.9200
Version of DirectX = DirectX12.0
Main Memory = Capacity:2047MB : Free Space:2047MB
Drive [C:\] = Local Disk Free Space:422.66 GB(Capacity:926.22 GB)
Drive [D:\] = Local Disk Free Space:1.53 TB(Capacity:1.82 TB)
PlayOnline Viewer Install Path = C:\Program Files (x86)\PlayOnline\SquareEnix\PlayOnlineViewer\
FINAL FANTASY XI Install Path = C:\Program Files (x86)\PlayOnline\SquareEnix\FINAL FANTASY XI\
TETRA MASTER Install Path = Not installed
Graphics Card = Intel(R) Arc(TM) Graphics
Type of Chip = UnKnown Video Chip
Video Driver = igd9trinity32.dll
Version = 32.0.101.6127
Updated =
VendorId = 0x8086
DeviceId = 0x7D55
SubSysId = 0x37781043
Revision = 8
VRAM = 2048.0MB
AvailableVidMem = 128.0MB
AvailableTextureMem = 4095.0MB
Sound Card = Speakers (Realtek(R) Audio)
Sound Driver = {0.0.0.00000000}.{b91ac94d-945e-47ab-aa75-12bae36d6385}
Version =
Updated =
Motherboard =
Manufacturer =
Version =
Serial Number =

============================ Registry ===================================

\HKEY_LOCAL_MACHINE\SOFTWARE\PlayOnlineUS
\HKEY_LOCAL_MACHINE\SOFTWARE\PlayOnlineUS CommonFilesFolder C:\Program Files\Common Files\
\HKEY_LOCAL_MACHINE\SOFTWARE\PlayOnlineUS\InstallFolder
\HKEY_LOCAL_MACHINE\SOFTWARE\PlayOnlineUS\InstallFolder 1000 C:\Program Files (x86)\PlayOnline\SquareEnix\PlayOnlineViewer
\HKEY_LOCAL_MACHINE\SOFTWARE\PlayOnlineUS\InstallFolder 0001 C:\Program Files (x86)\PlayOnline\SquareEnix\FINAL FANTASY XI\
\HKEY_LOCAL_MACHINE\SOFTWARE\PlayOnlineUS\Interface
\HKEY_LOCAL_MACHINE\SOFTWARE\PlayOnlineUS\Interface 1000 001b1394
\HKEY_LOCAL_MACHINE\SOFTWARE\PlayOnlineUS\Interface 0001 0
\HKEY_LOCAL_MACHINE\SOFTWARE\PlayOnlineUS\Product
\HKEY_LOCAL_MACHINE\SOFTWARE\PlayOnlineUS\SquareEnix
\HKEY_LOCAL_MACHINE\SOFTWARE\PlayOnlineUS\SquareEnix\FinalFantasyXI
\HKEY_LOCAL_MACHINE\SOFTWARE\PlayOnlineUS\SquareEnix\FinalFantasyXI bFirst 0
\HKEY_LOCAL_MACHINE\SOFTWARE\PlayOnlineUS\SquareEnix\FinalFantasyXI 0022 0x00000001(1)
\HKEY_LOCAL_MACHINE\SOFTWARE\PlayOnlineUS\SquareEnix\FinalFantasyXI 0034 0x00000003(3)
\HKEY_LOCAL_MACHINE\SOFTWARE\PlayOnlineUS\SquareEnix\FinalFantasyXI 0000 0x00000000(0)
\HKEY_LOCAL_MACHINE\SOFTWARE\PlayOnlineUS\SquareEnix\FinalFantasyXI 0001 0x00000000(0)
\HKEY_LOCAL_MACHINE\SOFTWARE\PlayOnlineUS\SquareEnix\FinalFantasyXI 0002 0x00000040(64)
\HKEY_LOCAL_MACHINE\SOFTWARE\PlayOnlineUS\SquareEnix\FinalFantasyXI 0037 0x00000000(0)
\HKEY_LOCAL_MACHINE\SOFTWARE\PlayOnlineUS\SquareEnix\FinalFantasyXI 0038 0x00000000(0)
\HKEY_LOCAL_MACHINE\SOFTWARE\PlayOnlineUS\SquareEnix\FinalFantasyXI 0003 0x00000000(0)
\HKEY_LOCAL_MACHINE\SOFTWARE\PlayOnlineUS\SquareEnix\FinalFantasyXI 0004 0x00000040(64)
\HKEY_LOCAL_MACHINE\SOFTWARE\PlayOnlineUS\SquareEnix\FinalFantasyXI 0007 0x00000001(1)
\HKEY_LOCAL_MACHINE\SOFTWARE\PlayOnlineUS\SquareEnix\FinalFantasyXI 0035 0x00000001(1)
\HKEY_LOCAL_MACHINE\SOFTWARE\PlayOnlineUS\SquareEnix\FinalFantasyXI 0011 0x00000002(2)
\HKEY_LOCAL_MACHINE\SOFTWARE\PlayOnlineUS\SquareEnix\FinalFantasyXI 0017 0x00000000(0)
\HKEY_LOCAL_MACHINE\SOFTWARE\PlayOnlineUS\SquareEnix\FinalFantasyXI 0018 0x00000002(2)
\HKEY_LOCAL_MACHINE\SOFTWARE\PlayOnlineUS\SquareEnix\FinalFantasyXI 0019 0x00000001(1)
\HKEY_LOCAL_MACHINE\SOFTWARE\PlayOnlineUS\SquareEnix\FinalFantasyXI 0036 0x00000002(2)
\HKEY_LOCAL_MACHINE\SOFTWARE\PlayOnlineUS\SquareEnix\FinalFantasyXI 0020 0x00000001(1)
\HKEY_LOCAL_MACHINE\SOFTWARE\PlayOnlineUS\SquareEnix\FinalFantasyXI 0021 0x00000001(1)
\HKEY_LOCAL_MACHINE\SOFTWARE\PlayOnlineUS\SquareEnix\FinalFantasyXI 0023 0x00000000(0)
\HKEY_LOCAL_MACHINE\SOFTWARE\PlayOnlineUS\SquareEnix\FinalFantasyXI 0024 0x00000000(0)
\HKEY_LOCAL_MACHINE\SOFTWARE\PlayOnlineUS\SquareEnix\FinalFantasyXI 0028 0x00000000(0)
\HKEY_LOCAL_MACHINE\SOFTWARE\PlayOnlineUS\SquareEnix\FinalFantasyXI 0029 0x0000000c(12)
\HKEY_LOCAL_MACHINE\SOFTWARE\PlayOnlineUS\SquareEnix\FinalFantasyXI 0030 0x00000000(0)
\HKEY_LOCAL_MACHINE\SOFTWARE\PlayOnlineUS\SquareEnix\FinalFantasyXI 0031 0x000000a6(166)
\HKEY_LOCAL_MACHINE\SOFTWARE\PlayOnlineUS\SquareEnix\FinalFantasyXI 0032 0x00000000(0)
\HKEY_LOCAL_MACHINE\SOFTWARE\PlayOnlineUS\SquareEnix\FinalFantasyXI 0033 0x00000000(0)
\HKEY_LOCAL_MACHINE\SOFTWARE\PlayOnlineUS\SquareEnix\FinalFantasyXI 0039 0x00000001(1)
\HKEY_LOCAL_MACHINE\SOFTWARE\PlayOnlineUS\SquareEnix\FinalFantasyXI 0040 0x00000000(0)
\HKEY_LOCAL_MACHINE\SOFTWARE\PlayOnlineUS\SquareEnix\FinalFantasyXI 0041 0x00000000(0)
\HKEY_LOCAL_MACHINE\SOFTWARE\PlayOnlineUS\SquareEnix\FinalFantasyXI 0042 C:\Users\andre\OneDrive\Documents\My Games\FINAL FANTASY XI
\HKEY_LOCAL_MACHINE\SOFTWARE\PlayOnlineUS\SquareEnix\FinalFantasyXI 0043 0x00000001(1)
\HKEY_LOCAL_MACHINE\SOFTWARE\PlayOnlineUS\SquareEnix\FinalFantasyXI 0044 0x00000001(1)
\HKEY_LOCAL_MACHINE\SOFTWARE\PlayOnlineUS\SquareEnix\FinalFantasyXI 0045 0x00000001(1)
\HKEY_LOCAL_MACHINE\SOFTWARE\PlayOnlineUS\SquareEnix\FinalFantasyXI padmode000 0,0,0,0,1,0
\HKEY_LOCAL_MACHINE\SOFTWARE\PlayOnlineUS\SquareEnix\PlayOnlineViewer
\HKEY_LOCAL_MACHINE\SOFTWARE\PlayOnlineUS\SquareEnix\PlayOnlineViewer FirstBootPlayMovie 0x00000000(0)
\HKEY_LOCAL_MACHINE\SOFTWARE\PlayOnlineUS\SquareEnix\PlayOnlineViewer SPS000 66 c8 49 62 19 5b 10 b0 fb 5c 78 0 2a a7 98 20 4e 12 46 d1 51 7c 7b d5 7a 8a a6 1 b 67 e3 d2 e4 61 4e 4b 3 b9 da d5 e1 ff 5d 73 a3 7 dc ff 14 82 8 68 63 ef e9 77 77 a5 5f a2 ba 89 76 a3 3d cd ee c8 3f 3c 48 2d 36 1d aa 1d 95 e4 60 ae 98 13 ad 2 18 62 29 30 e2 50 bc 66 2c 28 aa 3a d 19 ca 11 16 99 ca 81 23 c6 c4 b0 67 88 4e 57 56 d3 d1 6d 55 c 7f 70 5d 5d 74 96 f4 50 87 8b cb 62 b1 de 2e 43 14 57 69 56 8b 6f 52 b9 f2 a5 88 8 42 eb d8 56 79 df 5a 68 9b 5f 2f 24 65 42 e7 76 7a 16 94 8b a8 ed 3b d6 4f 4a 68 10 f0 82 69 4e 8a 8d 1b 6a 51 d9 f8 9d 6b bd 80 a8 d9 bb 87 6b 6d 79 f 45 68 34
\HKEY_LOCAL_MACHINE\SOFTWARE\PlayOnlineUS\SquareEnix\PlayOnlineViewer\Settings
\HKEY_LOCAL_MACHINE\SOFTWARE\PlayOnlineUS\SquareEnix\PlayOnlineViewer\Settings FullScreen 0x00000000(0)
\HKEY_LOCAL_MACHINE\SOFTWARE\PlayOnlineUS\SquareEnix\PlayOnlineViewer\Settings Language 0x00000001(1)
\HKEY_LOCAL_MACHINE\SOFTWARE\PlayOnlineUS\SquareEnix\PlayOnlineViewer\Settings PlayAudio 0x00000000(0)
\HKEY_LOCAL_MACHINE\SOFTWARE\PlayOnlineUS\SquareEnix\PlayOnlineViewer\Settings PlayOpeningMovie 0x00000001(1)
\HKEY_LOCAL_MACHINE\SOFTWARE\PlayOnlineUS\SquareEnix\PlayOnlineViewer\Settings ResetSettings 0x00000000(0)
\HKEY_LOCAL_MACHINE\SOFTWARE\PlayOnlineUS\SquareEnix\PlayOnlineViewer\Settings SupportLanguage 0x00000001(1)
\HKEY_LOCAL_MACHINE\SOFTWARE\PlayOnlineUS\SquareEnix\PlayOnlineViewer\Settings UseGameController 0x00000000(0)
\HKEY_LOCAL_MACHINE\SOFTWARE\PlayOnlineUS\SquareEnix\PlayOnlineViewer\Settings WindowH 0x000000f4(244)
\HKEY_LOCAL_MACHINE\SOFTWARE\PlayOnlineUS\SquareEnix\PlayOnlineViewer\Settings WindowW 0x00000094(148)
\HKEY_LOCAL_MACHINE\SOFTWARE\PlayOnlineUS\SquareEnix\PlayOnlineViewer\Settings WindowX 0x00000081(129)
\HKEY_LOCAL_MACHINE\SOFTWARE\PlayOnlineUS\SquareEnix\PlayOnlineViewer\Settings WindowY 0x000000b3(179)
\HKEY_LOCAL_MACHINE\SOFTWARE\PlayOnlineUS\SquareEnix\PlayOnlineViewer\Settings\Controler
\HKEY_LOCAL_MACHINE\SOFTWARE\PlayOnlineUS\SquareEnix\PlayOnlineViewer\Settings\Controler AnchorDown 0x00000034(52)
\HKEY_LOCAL_MACHINE\SOFTWARE\PlayOnlineUS\SquareEnix\PlayOnlineViewer\Settings\Controler AnchorLeft 0x00000036(54)
\HKEY_LOCAL_MACHINE\SOFTWARE\PlayOnlineUS\SquareEnix\PlayOnlineViewer\Settings\Controler AnchorRight 0x00000032(50)
\HKEY_LOCAL_MACHINE\SOFTWARE\PlayOnlineUS\SquareEnix\PlayOnlineViewer\Settings\Controler AnchorUp 0x00000030(48)
\HKEY_LOCAL_MACHINE\SOFTWARE\PlayOnlineUS\SquareEnix\PlayOnlineViewer\Settings\Controler Cancel 0x00000002(2)
\HKEY_LOCAL_MACHINE\SOFTWARE\PlayOnlineUS\SquareEnix\PlayOnlineViewer\Settings\Controler ChrCsrNext 0x00000007(7)
\HKEY_LOCAL_MACHINE\SOFTWARE\PlayOnlineUS\SquareEnix\PlayOnlineViewer\Settings\Controler ChrCsrPrev 0x00000006(6)
\HKEY_LOCAL_MACHINE\SOFTWARE\PlayOnlineUS\SquareEnix\PlayOnlineViewer\Settings\Controler ID 0x00000000(0)
\HKEY_LOCAL_MACHINE\SOFTWARE\PlayOnlineUS\SquareEnix\PlayOnlineViewer\Settings\Controler Menu 0x00000000(0)
\HKEY_LOCAL_MACHINE\SOFTWARE\PlayOnlineUS\SquareEnix\PlayOnlineViewer\Settings\Controler Navi 0x00000003(3)
\HKEY_LOCAL_MACHINE\SOFTWARE\PlayOnlineUS\SquareEnix\PlayOnlineViewer\Settings\Controler Ok 0x00000001(1)
\HKEY_LOCAL_MACHINE\SOFTWARE\PlayOnlineUS\SquareEnix\PlayOnlineViewer\Settings\Controler PageNext 0x00000005(5)
\HKEY_LOCAL_MACHINE\SOFTWARE\PlayOnlineUS\SquareEnix\PlayOnlineViewer\Settings\Controler PagePrev 0x00000004(4)
\HKEY_LOCAL_MACHINE\SOFTWARE\PlayOnlineUS\SquareEnix\PlayOnlineViewer\Settings\Controller
\HKEY_LOCAL_MACHINE\SOFTWARE\PlayOnlineUS\SquareEnix\PlayOnlineViewer\SystemInfo
\HKEY_LOCAL_MACHINE\SOFTWARE\PlayOnlineUS\SquareEnix\PlayOnlineViewer\SystemInfo\QCheck
\HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E636B693-A5A7-4161-9F02-D769178DE989}
\HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E636B693-A5A7-4161-9F02-D769178DE989} FFXiVersion Class
\HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E636B693-A5A7-4161-9F02-D769178DE989}\InprocServer32
\HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E636B693-A5A7-4161-9F02-D769178DE989}\InprocServer32 C:\Program Files (x86)\PlayOnline\SquareEnix\FINAL FANTASY XI\FFXiVersions.dll
\HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E636B693-A5A7-4161-9F02-D769178DE989}\ProgID
\HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E636B693-A5A7-4161-9F02-D769178DE989}\ProgID FFXiVersions.FFXiVersion.1
\HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E636B693-A5A7-4161-9F02-D769178DE989}\TypeLib
\HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E636B693-A5A7-4161-9F02-D769178DE989}\TypeLib {75AA93EE-48B1-4A54-B570-6E717178C49F}
\HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E636B693-A5A7-4161-9F02-D769178DE989}\VersionIndependentProgID
\HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E636B693-A5A7-4161-9F02-D769178DE989}\VersionIndependentProgID FFXiVersions.FFXiVersion
\HKEY_LOCAL_MACHINE\SOFTWARE\Classes\FFXiVersions.FFXiVersion
\HKEY_LOCAL_MACHINE\SOFTWARE\Classes\FFXiVersions.FFXiVersion FFXiVersion Class
\HKEY_LOCAL_MACHINE\SOFTWARE\Classes\FFXiVersions.FFXiVersion\CLSID
\HKEY_LOCAL_MACHINE\SOFTWARE\Classes\FFXiVersions.FFXiVersion\CLSID {E636B693-A5A7-4161-9F02-D769178DE989}
\HKEY_LOCAL_MACHINE\SOFTWARE\Classes\FFXiVersions.FFXiVersion\CurVer
\HKEY_LOCAL_MACHINE\SOFTWARE\Classes\FFXiVersions.FFXiVersion\CurVer FFXiVersions.FFXiVersion.1
\HKEY_LOCAL_MACHINE\SOFTWARE\Classes\FFXiVersions.FFXiVersion.1
\HKEY_LOCAL_MACHINE\SOFTWARE\Classes\FFXiVersions.FFXiVersion.1 FFXiVersion Class
\HKEY_LOCAL_MACHINE\SOFTWARE\Classes\FFXiVersions.FFXiVersion.1\CLSID
\HKEY_LOCAL_MACHINE\SOFTWARE\Classes\FFXiVersions.FFXiVersion.1\CLSID {E636B693-A5A7-4161-9F02-D769178DE989}

============================ Applications ==============================

Playonline viewer shows no text nor icons.. Please help. - Reply to Topic and 26 more pages - Personal - Microsoft? Edge
Settings
Settings
PlayOnlineViewer - File Explorer






AsHDRControl
AsHotplugCtrl
Spotify Premium

============================== Processes ===============================

AcPowerNotification.exe
ASUSSmartDisplayControl.exe
asus_framework.exe
NVIDIA Web Helper.exe
AsusOSD.exe
asus_framework.exe
asus_framework.exe
steam.exe
express.exe
CefSharp.BrowserSubprocess.exe
CefSharp.BrowserSubprocess.exe
polcfg.exe

========================= Installed Programs ===========================

Visual Studio Build Tools 2022 (2)
Visual Studio Community 2022
Google Chrome
Microsoft Edge
Microsoft Edge WebView2 Runtime
Steam
Windows Mobile Extension SDK Contracts
GameSDK Service
Windows SDK for Windows Store Managed Apps Libs
Universal CRT Redistributable
FINAL FANTASY XI
vs_minshellmsi
ASUS Aac_NBDT HAL
Elevated Installer
Microsoft .NET Framework 4.7.2 Targeting Pack
vs_CoreEditorFonts
Microsoft .NET Framework Cumulative Intellisense Pack for Visual Studio (ENU)
vs_devenvsharedmsi
WPTx64 (OnecoreUAP)
AURA lighting effect add-on
ASUS AURA Display Component
Garmin Express
vs_githubprotocolhandlermsi
Windows SDK Desktop Libs x86
Microsoft .NET Runtime - 6.0.16 (x64)
Windows App Certification Kit x64
SDK ARM Additions
Windows SDK
vs_communitymsires
Windows SDK Desktop Libs arm
Windows SDK Desktop Headers arm
ASUS Framework Service
Windows SDK for Windows Store Apps Tools
WebAdvisor by McAfee
ROG CustomHotkey
vs_communitysharedmsi
Universal CRT Tools x86
MSI Development Tools
Windows SDK Desktop Headers x64
WinRT Intellisense UAP - Other Languages
vs_filehandler_amd64
Windows SDK Redistributables
WinRT Intellisense IoT - en-us
Microsoft Visual Studio Setup WMI Provider
Windows SDK for Windows Store Apps Metadata
vs_vswebprotocolselectormsi
WinRT Intellisense Desktop - Other Languages
Windows SDK Signing Tools
AURA Service
Kits Configuration Installer
Windows SDK for Windows Store Apps DirectX x86 Remote
WinRT Intellisense PPI - Other Languages
vs_Graphics_Singletonx86
Windows SDK for Windows Store Apps Contracts
vs_minshellsharedmsi
Windows SDK for Windows Store Apps
WinRT Intellisense IoT - Other Languages
ASUS MB Peripheral Products
Windows Software Development Kit - Windows 10.0.22621.3233
vs_minshellmsires
Microsoft Visual C++ 2022 X86 Debug Runtime - 14.42.34438
Windows App Certification Kit x64 (OnecoreUAP)
Windows SDK for Windows Store Apps Headers
Windows SDK Modern Non-Versioned Developer Tools
Windows SDK Facade Windows WinMD Versioned
Windows Desktop Extension SDK Contracts
ASUS Mouse HAL
WinRT Intellisense Mobile - en-us
ASUS Keyboard HAL
Microsoft Visual C++ 2015-2022 Redistributable (x64) - 14.42.34433
Windows SDK DirectX x86 Remote
PlayOnline Viewer
vcpp_crt.redist.clickonce
Windows SDK Desktop Libs x64
Microsoft Visual C++ 2022 X86 Additional Runtime - 14.42.34433
ASUS Smart Display Control
Windows SDK Desktop Libs arm64
Windows IoT Extension SDK Contracts
icecap_collectionresources
Windows Team Extension SDK
Microsoft .NET Framework 4.8 SDK
WinRT Intellisense UAP - en-us
Windows SDK ARM Desktop Tools
ASUS Ambient HAL
vs_FileTracker_Singleton
vs_minshellinteropsharedmsi
Microsoft .NET Framework 4.6.2 Targeting Pack
icecap_collectionresourcesx64
Windows Mobile Extension SDK
Windows SDK Desktop Tools arm64
Microsoft .NET Framework 4.8 Targeting Pack (ENU)
Windows SDK Desktop Headers arm64
WPT Redistributables
ASUS Update Helper
AI Noise Cancelation Audio Software
WinRT Intellisense Desktop - en-us
Microsoft .NET Framework 4.7.2 Targeting Pack (ENU)
SDK ARM Redistributables
Microsoft .NET Framework 4.8 Targeting Pack
ASUS AURA Headset Component
VS Immersive Activate Helper
Windows SDK Desktop Tools x64
Microsoft Visual C++ 2022 X86 Minimum Runtime - 14.42.34433
ASUS Aac_GmAcc HAL
Microsoft Windows Desktop Runtime - 6.0.11 (x64)
WinRT Intellisense PPI - en-us
Windows SDK Modern Versioned Developer Tools
Windows App Certification Kit SupportedApiList x86
Microsoft .NET Framework 4.6.2 Targeting Pack (ENU)
WinAppDeploy
Windows SDK Desktop Tools x86
Windows SDK for Windows Store Apps Libs
Windows IoT Extension SDK
vs_minshellinteropmsi
Microsoft Visual Studio Setup Configuration
Universal General MIDI DLS Extension SDK
Universal CRT Headers Libraries and Sources
Windows Desktop Extension SDK
WPTx64 (DesktopEditions)
icecap_collection_neutral
Windows SDK EULA
Microsoft Visual C++ 2015-2022 Redistributable (x86) - 14.42.34433
Universal CRT Extension SDK
vs_tipsmsi
Windows SDK AddOn
Windows SDK Desktop Headers x86
vs_filehandler_x86
Windows Team Extension SDK Contracts
Aura Wallpaper HTML

========================== Connection Test ============================

Not Checked

https://imgur.com/a/NAQFoNf

It was either OpenGL GDI compatibility on NVIDIA control panel needs to be set to compatible mode or adjust desktop size and position needs to be set to no scaling.

Greetings! Thank you for posting in the Final Fantasy XI Technical Support Forums.

Due to no response from the original poster, this thread will be moved to "Resolved Issues”. If anyone is still having this problem, please create a new thread and we will assist you in any way we can.

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