The STF does nothing and I'm going to post every report I file as proof.

As expected, you tried to hide the proof. That's ok. I have receipts. It also means you saw it, and are actively tried to hide it. You know the STF is ineffective, thank you for proving it to everyone.

Quote:

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Originally Posted by Vorix

Every single day. I'm going to find a bot, and report it to the STF. I'm going to screencap it and post it here, as proof that the STF while stating they take action, do in fact not take any action the majority of the time.

I don't expect to accomplish anything, and I expect them to delete my thread because it exposes their lies. Don't worry. I'll repost them. Enough is enough.

---

Vorix,

If you insist on doing this, I would recommend you make each submission its own self-contained report and not a submission filled with vague references to other submissions you've made. In all likelihood, there may be more than one person receiving these requests and they don't necessarily see your other submissions. In fact, I think if the info received is not clear enough, they likely do not even investigate.

Also, consider adjusting the tone of your submissions. They come off as quite negative. I know you are upset about the current state of the game, in terms of bots and automated tools, etc., and that is justifiable. However, the people receiving these requests are unlikely to be those with the power to make the large changes you want to see and more likely to be people just trying to do their assigned job. I know it's debatable whether or not they are actually still active or not, but you should give them the benefit of the doubt. By being so negative and accusatory you are simply giving them reasons to ignore or downplay your requests.

Something to the effect of the below might make your submissions more actionable:

Detail
- Times/dates observed: ___ ____ ____ ____
- Have confirmed these characters multiple times in the same area
- Multiple characters seem linked to an individual character and perform automated actions which do not resemble player-initiated actions
- Characters are active for hours at a time and appear to be automated or controlled by multiple people at once

See that's a secondary goal here. To get one of them to actually respond with what a "good" report will look like. what THEY specifically want to see. What magic buzzword I need to say or do to move the "investigation" FASTER.

When. Where. Who. is all already in the menu fields. That is more than sufficient and the "details" are entirely unnecessary for proper investigation. HOWEVER. If they feel otherwise, THEY need to affirm that.

There is no investigation required. If I said they're botting, they. are. botting. period. No discussion required. No chat logs required. No research required. No investigation required. I have done all the work for you.

They aren't trying to hide anything, they're just cleaning up your useless spam.

Unless you aren't actually sending the reports you're posting here, they are recieving them, so there is really no point in posting them here. Nobody cares and nobody here really wants to see them.

Quote:

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To get one of them to actually respond with what a "good" report will look like.

---

It's not rocket science. Drop the snark and the bull and provide as much *meaningful* information as possible as the form allows. As I told you before, nobody wants to help someone who's coming off as a jerk. Put yourself in the shoes of someone working in customer service, as I have for decades, and ask yourself what you really want to say to someone who is speaking to you in the manner you're using in some of these reports.

Personally if I was this flustered about something like this as you seem to be, I would be moving on and cancelling my sub and finding something else to do with my time, rather than going on a holy crusade.

I don't care about their feefees. They're being paid to do a job, and they better do it. Bottom line.

Their sole purpose in life is to ban cheaters. If they cannot, will not, or are incapable of, then they need to be replaced with someone who can and will.

I'm very easy to please. ban like 10 bots that're pissing me off, and I'll slink back off into the shadows. It's that simple. Simply do your job. The thing you're supposed to be doing. Then no one has to put you on blast.

Quote:

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Originally Posted by Vorix

I don't care about their feefees. They're being paid to do a job, and they better do it. Bottom line.

Their sole purpose in life is to ban cheaters. If they cannot, will not, or are incapable of, then they need to be replaced with someone who can and will.

I'm very easy to please. ban like 10 bots that're pissing me off, and I'll slink back off into the shadows. It's that simple. Simply do your job. The thing you're supposed to be doing. Then no one has to put you on blast.

---

I don't need to know SE to know how this will be handled. They're a corporation. The answer is already obvious.

The employees sole job is to ban enough cheaters to make sure their bosses think they are overworked.
If they're too effective at their job, then it'll show on a quarterly report that there's room to cut funding to the department.
If they're not effective enough, then they'll be replaced by someone else.

You complaining here lets people higher up know they may need to increase funding, which means bean counters will do a risk assessment of players likelihood to quit the game with more cheaters vs more STF employees.
In a few months they'll have their next report regarding which will make the company more money and the answer will be to cut funding to the STF because rmt bots are playing customers who will virtually never quit playing, vs you the complainer who appears to be right at the cusp of quitting even if they hire more people.

As for solving your immediate issue directly; it never even occurred to them. You are posting in a way that can be seen as spam. Perfect excuse to ban you from the forum. Problem solved.

Greetings,

We want to thank you for taking the time to let us know of your concerns regarding possible third party program use. We certainly understand how disconcerting it can be to see suspicious activity while trying to enjoy the game and sincerely apologize for any inconvenience this has caused.

Regarding your concerns with the STF and your reports, we can assure you that the STF takes third party program use and RMT activity very seriously and a thorough investigation is conducted into every report they receive. While these investigations are being conducted, we must kindly ask for your patience and understanding, to ensure the accuracy of the evidence found. Rest assured that any activity from a player found to be in violation of the Rules and Service will have the appropriate action taken on them.

To show the effectiveness of these reports from players like you, the STF posts the number of banned accounts and frozen gil each month for your review, which you can find at the following link:

http://www.playonline.com/ff11us/rule/specialtask.html

For those reading this thread, please feel free to submit a report of any player that you suspect using third party programs or involved with RMT activity at the following link:

http://support.na.square-enix.com/co...php?id=20&la=1

Lastly, while we greatly appreciate your feedback on the matter, we kindly ask that you please use the STF form link above to properly submit your reports, as the forum is not intended for this purpose. The forum guidelines prohibit harassment and slander towards other players, so your post or images may be removed in such case. For your reference, below is a link to the FINAL FANTASY XI Forum Guidelines:

https://support.na.square-enix.com/r...la=1&tag=forum

Thank you again for your feedback and understanding, and best of luck on your adventures!

-SQUARE ENIX MODERATOR

No one cares about the names (okay, SE does), it's the fact that you're spamming the forum. And recreating threads after they are being deleted/locked.

I've lost count, it's not that many, barely in the double digits.

lol.

See the thing is, I follow all the rules (learned my lesson from FFXIV forums...). I also stop engaging in an activity if a person of authority tells me not to do it.

This poster is doing neither of those things, and therefore they will probably get what's coming to them while I putter on past in my Edsel, saluting as I pass by.

On a related note, I guess Yvone still cares about bots because I'm still here. :) Since I was never actually harassing anyone, and SE clearly saw that.

Quote:

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learned my lesson from FFXIV forums

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Oh, I once again took a risk to protect you.

Quote:

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I guess Yvone still cares about bots because I'm still here.

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You are so correct. Not much to bot other than getting one of my jobs to master by myself. I have enough gil to spend for a while.

edit:

Quote:

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Oh, I once again took a risk to protect you.

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I am legitimately unsure what you mean by this.

------


Ultimately, the two issues with this thread are:

1) repeatedly posting stuff like this would be considered spam by any measure of the term;
2) The user is re-posting a topic that has been locked or deleted more than once before, most recently with a clear message from the support staff answering their concerns and requesting that they not continue to do what they're doing.



Conclusion: If it continues, it will not end well. None of us has to do anything- it doesn't need to be reported or anything, it will resolve itself, most likely in the form of the account being banned from the forums.

Quote:

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Originally Posted by Alhanelem

Ultimately, the two issues with this thread are:

1) repeatedly posting stuff like this would be considered spam by any measure of the term;
2) The user is re-posting a topic that has been locked or deleted more than once before, most recently with a clear message from the support staff answering their concerns and requesting that they not continue to do what they're doing.



Conclusion: If it continues, it will not end well. None of us has to do anything- it doesn't need to be reported or anything, it will resolve itself, most likely in the form of the account being banned from the forums.

---

I know what you mean. Since this thread only impacts on Asura I am not sure what else should you really bother with. Yvone is Yvone. He will not give up.

From my point of view, I think it's sad that you have no clue how to respect people's feelings with your loud mouth (White knight I guess?). I am not saying you are a bad poster but isn't it a bit annoying you continue to spam on the entire forums? One person with opinions. When you disagree with players (I say most of time), they have no other choices because you sound like SE's pet but might move to Asura or not to find something better to do than wasting their time arguing on the forums. Many posters here are trying to communicate directly with the community staff. FFXI is slowly dying and players will live with it.

https://i.ibb.co/y6m2yJ8/730-2.png


This is NOW post #14 Stop secretly deleting posts. 10/9

https://i.ibb.co/C2YDyqh/731.png
https://i.ibb.co/y0qRQ31/galkas-11.png
https://i.ibb.co/JBXtts7/731-2.png

Quote:

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Originally Posted by Zehira

I know what you mean. Since this thread only impacts on Asura I am not sure what else should you really bother with. Yvone is Yvone. He will not give up.

From my point of view, I think it's sad that you have no clue how to respect people's feelings with your loud mouth (White knight I guess?). I am not saying you are a bad poster but isn't it a bit annoying you continue to spam on the entire forums? One person with opinions. When you disagree with players (I say most of time), they have no other choices because you sound like SE's pet but might move to Asura or not to find something better to do than wasting their time arguing on the forums. Many posters here are trying to communicate directly with the community staff. FFXI is slowly dying and players will live with it.

---

I mean, is it a crime to check the forum regularly and engage in what other people are talking about? The community is so quiet these days, you should be happy anyone is posting. I also disagree with you notion that I have a "loud mouth" (this is text, and posting a lot isn't anything like being a loudmouth), and I further disagree with your notion that I'm a white knight, because I'm anything but. I just don't like it when people feel over-entitled. I disagree with many of SE's rules and policies and updates and such, but I also respect them, because I'm not the one who made the rules.

For instance, in my opinion, if someone throws away a valuable item, to me, that's their own fault for not being more careful with their important things. I don't think SE is obligated to do anything about that, but more than a few times we've had overentitled players posting here demanding their item be restored for their lack of care and attention to what they were doing (or making the restore request outside of the officially stated 7 day window- I don't like the rules, but the rules are what they are). So in this situation, it's not that I don't want SE's support to be more helpful, and it's not th at I think SE is great and perfect. In this situation, it's that I think people have to live with the consequences of their actions.

Similarly, in regards to the topic of this thread, I'm not defending SE's inaction on botting at all, I think they absolutely don't do enough. I'm merely trying and apparently failing to communicate to the OP that posting a bunch of pics of him/her stalking botters on the forums is not going to move SE to do better. Really, only SE can do anything about this, threads like this one are useless.

I'm sorry that you feel I'm "SE's pet," I really don't know where you get that impression but it's simply not true. It's also not true that I "disagree with everything." I agree with lots of things- but usually if someone said something well and I agree with it, I just hit the "like" button and you won't see me say much/anything. So while I can see the perception that I must disagree with everything because that's what you see me post, the reality is, I'm simply not commenting as much on the threads I agree with because I'm just "like"ing them instead.

And I think those "many posters" need to realize that while feedback for SE is part of what these forums are for, a forum, including this one, is for discussion and chatter, not just "HEY SE, WE WANT THIS THING PLZ." Coming here and hoping for SE to respond to something is setting expectations too high, you and I both know that, they just don't respond to specific issues that much anymore. Which is honestly sad (and also not white knighting), in all fairness.

https://i.ibb.co/QvgRjHf/731-3.png

For everyone's benefit, I think that both Alhanelem and Yvone need a 72-hour vacation from FFXI and the official forums.

https://i.ibb.co/DGfj32r/801.png
https://i.ibb.co/ZTVkYYJ/801-2.png

https://i.ibb.co/5jf6hRS/801-3.png
https://i.ibb.co/cXtKxZ5/galka-12.png
https://i.ibb.co/RDJWGJC/801-4.png

I agree that bots are a problem. I don't agree that this thread is the solution. I support reporting the bots, as the OP appears to be doing. I don't support plastering it all over the forum because it's unnecessary and, as I said, isn't likely to produce better results.

All I can figure is they think that no one actually reads the reports, so s/he feels the need to stick them in everyone's faces. But a staff member did respond and that should have been the end of it, since they were specifically told that this wasn't necessary.

They absolutely should be making the reports. But there is no reason to be posting them here.

If I don't advertise that reports are happening, STF can continue to pretend no one is sending them.

By advertising it IS happening, they are forced to act. Or keep deleting the thread. Either way. It will not be hidden.


This is NOW post #22 Stop secretly deleting posts. 10/9

Quote:

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Originally Posted by Yvone

If I don't advertise that reports are happening, STF can continue to pretend no one is sending them.

By advertising it IS happening, they are forced to act. Or keep deleting the thread. Either way. It will not be hidden.

---

What evidence do you have that they are "pretending no one is sending them?"
You don't have any. They publicly post about banned RMT etc on a monthly basis.

This thread isn't forcing anyone to act on anything. If you really think SE is going to ban bots faster just because you're flooding the forums with pictures of your reports, you've got another thing coming. I admire your tenacity but you really don't have the power you think you do (Nor do I).

And if you don't think it will be hidden, well, you're already mistaken on that, because they've already done so more than once.

What evidence? The fact that the bots are STILL THERE. Is evidence.

if they were ACTUALLY reading reports, and following up, the same bots wouldn't be there day after day, week after week, month after month, year after year. CLEARLY they're not getting the reports. Or ignoring the reports. Or indifferent to the reports.

Whichever the case is, their job is not being done.

Since I have filed a report that Don**** Sok** and Sal*** have been botting in the same camp for hours on end every day for more than a week, it doesn't get any more self evident than that, reports are obviously not being read or seen. it takes seconds, not days to verify a bot. Even being extremely generous, a week is asinine.

https://i.ibb.co/G55vqK1/802.png

Apparently it is ok to bot in today's Final Fantasy XI and is no longer against the rules along with cheating the whole game.

Quote:

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Originally Posted by Jdove

Apparently it is ok to bot in today's Final Fantasy XI and is no longer against the rules along with cheating the whole game.

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Well, no argument there, sadly.

https://i.ibb.co/WnCwcnH/802-3.png

You might as well just write asura as the name of the offender on your ticket, cuz the whole server is botting. lol

https://i.ibb.co/GVg67NS/803.png

"Insanity is doing the same thing over and over again and expecting different results."

You are so cute with your disdain. Glad to hear you can write at an elementary level though.

What's the issue here? Why do you care how many times they choose to report the blatant cheating that is happening 24/7 on Asura? You are so bothered. Are you cheating too? You have some alts on Asura and contributing to the problem or are you just the leech buying gil > buy gear >> buy gil >> buy JPs and repeat. IF you are a regular player, you should be voicing your concerns as well to finally put an end to the excessive botting. I am glad to see others are fed and tired of the ineffectiveness of the STF GMS and the like. There is no sense of fear of being banned anymore.

That's not how it is working. For an example, if you show your concerns in public then those bots can see and say "Oh, the STF is still not doing anything at all" or "Let's change situations." Something like this will increase botting.

Quote:

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Originally Posted by Miragem

What's the issue here? Why do you care how many times they choose to report the blatant cheating that is happening 24/7 on Asura? You are so bothered. Are you cheating too? You have some alts on Asura and contributing to the problem or are you just the leech buying gil > buy gear >> buy gil >> buy JPs and repeat. IF you are a regular player, you should be voicing your concerns as well to finally put an end to the excessive botting. I am glad to see others are fed and tired of the ineffectiveness of the STF GMS and the like. There is no sense of fear of being banned anymore.

---

It's just spam. It's that simple. There's no other reason to do this. Reporting to the STF is plenty suifficient, posting pics of reports here does absolutely nothing except make this section of the forum light up as having unread posts.

Quote:

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That's not how it is working. For an example, if you show your concerns in public then those bots can see and say "Oh, the STF is still not doing anything at all" or "Let's change situations." Something like this will increase botting.

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The chance that the actual botters are reading these forums is round about zero.

Quote:

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Originally Posted by Alhanelem

The chance that the actual botters are reading these forums is round about zero.

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You only say it because you are not from Asura.

https://i.ibb.co/B3X9W1c/803-2.png

Quote:

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Originally Posted by Miragem

What's the issue here? Why do you care how many times they choose to report the blatant cheating that is happening 24/7 on Asura? You are so bothered. Are you cheating too? You have some alts on Asura and contributing to the problem or are you just the leech buying gil > buy gear >> buy gil >> buy JPs and repeat. IF you are a regular player, you should be voicing your concerns as well to finally put an end to the excessive botting. I am glad to see others are fed and tired of the ineffectiveness of the STF GMS and the like. There is no sense of fear of being banned anymore.

---

Name an online game without bots and/or cheats. I can wait while you come up blank.

If they bother you that much, quit or leave Asura. You have the means to solve the problem yourselves. Lost subs are far more likely to get results than blatant harassment.

Quote:

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Originally Posted by Tharly

Name an online game without bots and/or cheats. I can wait while you come up blank.

If they bother you that much, quit or leave Asura. You have the means to solve the problem yourselves. Lost subs are far more likely to get results than blatant harassment.

---

What's your point? Of course most online games have bots and cheaters--at least those cheaters are dealt with more swiftly than on FFXI even though this game has far less players than other online games.

My question was directly at you since you are pressed to come to this thread knowing what it is about, and you still complain to OP for posting like you have something to hide.

So I have to leave my server or quit because you, and I am not pointing at anybody specifically, this is for whoever it applies to. You want to bring your alts over to merc, bot, and sell gil on the busiest server?

The irony of it all is that most of the RMT corrupt players grew up playing this amazing game, one of a kind; and now you are destroying it. The argument that bots/cheaters = subs too is absurd. Not because it isn't true, but because
it is not a healthy contribution to the game like you want to make it seem.

Quote:

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Originally Posted by Zehira

You only say it because you are not from Asura.

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No, I say it because I know it's true. Do you really think RMT and such actually read these forums? only a handful of normal players even look at it to begin with. So yeah.