Eleventh Vana'versary Codes Expired

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12-11-2013, 12:42 PM
Snprphnx

Eleventh Vana'versary Codes Expired

I just got the email, and all 3 of my codes are expired
12-11-2013, 12:57 PM
Maughn

Same here, sixteen minutes after getting the email. :/
12-11-2013, 12:59 PM
Karbuncle

Ya'll realize the event doesn't start till tomorrow right? Meaning they'll be invalid until the events begins.
12-11-2013, 01:29 PM
Zarchery

Quote:

Originally Posted by Karbuncle

Ya'll realize the event doesn't start till tomorrow right? Meaning they'll be invalid until the events begins.

I was just about to make a post stating the same thing, then saw this one. That seems weird that they would E-Mail the codes today if they aren't valid until tomorrow. Leads to a lot of needless confusion.

Well... I'll try again tomorrow I guess.
12-11-2013, 01:32 PM
Sharnak

Same here, It's just say expired =/ Hope it's was something mistake.
12-11-2013, 02:41 PM
Karbuncle

Quote:

Originally Posted by Zarchery

I was just about to make a post stating the same thing, then saw this one. That seems weird that they would E-Mail the codes today if they aren't valid until tomorrow. Leads to a lot of needless confusion.

Well... I'll try again tomorrow I guess.

Probably sending em out early so people will have them when the campaign begins (and so some people don't get the code late). Its my guess. I see it like getting a pre-order receipt, just something I hold onto until Its ready to be redeemed.

Quote:

Originally Posted by Sharnak

Same here, It's just say expired =/ Hope it's was something mistake.

Try tomorrow, when the event actually begins :X
12-12-2013, 12:07 AM
Kawar

Quote:

Originally Posted by Snprphnx

I just got the email, and all 3 of my codes are expired

I think the best thing to do would be go to the support center and find the spot that lists your problem i know i have seen it before when looking over the list of ticket items.
http://support.na.square-enix.com/

they will be able to help you with this.
12-12-2013, 01:39 AM
Zarchery

I entered my code and got my Gold Mog Pell this morning. Now... what to spend it on... I don't know.
12-12-2013, 08:34 AM
Fawkes

Quote:

Originally Posted by Zarchery

I entered my code and got my Gold Mog Pell this morning. Now... what to spend it on... I don't know.

Does the festive moogle give it to you? I registered my code and he doesn't have one for me.
12-12-2013, 01:18 PM
Hazen

I was able to register my code with no problem. On my square enix account reward code history it shows that I've entered a reward code for a "Special Gift: Mog Pell (Gold)." All good and dandy. I talk to the Festive Moogle in port sandy, and he wants to give me... a gobbie gavel. No Gold Mog Pell. I already have a gobbie gavel from the pen set so it won't let me claim the gavel from the festive moogle (gives standard message for whenever you try to receive a second copy of a "Rare" item), but it's also the only item in the list.

My guess is that the reward code caused the wrong item to be loaded onto the Festive Moogle (it's either that or I got nothing from the code AND mysteriously received a 2nd gobbie gavel). Anyone else have this issue? Or is there anyone with a gobbie gavel who got their Gold Mog Pell without any problems?
12-12-2013, 01:21 PM
Fawkes

Quote:

Originally Posted by Hazen

I was able to register my code with no problem. On my square enix account reward code history it shows that I've entered a reward code for a "Special Gift: Mog Pell (Gold)." All good and dandy. I talk to the Festive Moogle in port sandy, and he wants to give me... a gobbie gavel. No Gold Mog Pell. I already have a gobbie gavel from the pen set so it won't let me claim the gavel from the festive moogle (gives standard message for whenever you try to receive a second copy of a "Rare" item), but it's also the only item in the list.

My guess is that the reward code caused the wrong item to be loaded onto the Festive Moogle (it's either that or I got nothing from the code AND mysteriously received a 2nd gobbie gavel). Anyone else have this issue? Or is there anyone with a gobbie gavel who got their Gold Mog Pell without any problems?

That is the exact problem I am having, Gobbie Gavel and all.
12-12-2013, 02:25 PM
SNK

Least you guys got your code. I've yet to see anything in my email box. lol
12-13-2013, 12:18 PM
Lube

I haven't received codes either...only receiving my monthly bill emails.
12-13-2013, 01:31 PM
Karbuncle

You check your spam folder?

A few people said it ended up in their spam... regardless of where normal SE stuff goes
12-17-2013, 10:52 AM
SNK

Quote:

Originally Posted by Karbuncle

You check your spam folder?

A few people said it ended up in their spam... regardless of where normal SE stuff goes

Yeap I have. It's been about 3 or 4 days now and nothing. My spam box is empty and I've gotten nothing at all.
12-31-2013, 12:29 AM
zanosuz

Anyone in NA region ever receive their missing code? I have yet to receive mine and haven't heard back from SE since 12/20. Contacted what they call Customer Support 5 times and only received bland/useless answers.
12-31-2013, 05:19 AM
Rwolf

Haven't received mine either. After two tickets, waiting a week between, they just replied call customer service. Contacted them, they just said again they'll escalate it and can't tell me when or if I'll ever get it because it's a different department. Really wish Matsui would step in on this one, at least publicly if he's not already.