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Hello!
Special thanks to GM Ontiakanee for handling my most recent bug report in an extremely expedient fashion. This person was polite, kind, respectful and asked thorough follow-up questions. I could not be happier with the level of service they have provided (unless of course, I am able to take a screenshot with a GM one day? ^^;; )
Thanks again for your diligence!
I think the only time i captured a GM in a screenshot was on the test server. Though I've seen more than once, I just dont have any records :( (or at least that I still have)
https://i.imgur.com/7FDt7Sp.jpeg
This was when they held a test event for Legion before it came out. (apparently the linkshell icon overrides the GM icon lol) Almost everyone that participated was Japanese.
Glad you had a good experience interacting with staff. I feel like they get an unfair bad rap sometimes.
Greetings and Salutations, Gwydion! Thank you so much for your kind words and consideration. It was an honor to be of service to such an awesome player. I hope everything is going well with you. :3
Plus all who assume we have no GMs anymore. The few times in past decade I needed their support, they always been quick and helpful.
Probably made that GM's day, going out of your way making a whole thread for them :D
This is lovely.