Stuck on Downloading data screen after trying to login character

Operating System:
Windows 10

ISP:
ICE

Type of Internet Connection:
4G

Internet Connection Speed:
10mbps

Date & Time:
15:30 Gmt+2

Frequency:
1. Always


Character Name:
Elmclaw

Race:
Mithra)

World:
Phoenix

Main Job:
Thief

Support Job:
Dancer

Area and Coordinates:
Tahrongi Canyon, unknown coordinates.

Party or Solo:
Solo

NPC Name:
None
Monster Name:
None

Steps:
Detailed steps on how the issue occurred.
Used Dimensional Ring of Mea to teleport to access point of Reisenjima, were stuck on black loading screen with downloading data in lower right corner, after a while I got an error message about connection timing out when trying to contact FFXI servers. The error message is as following: Error code: FFXI-3001
No response from the Final Fantasy XI server.
Connection timed out.
Press OK to shut down.

Were returned to character login selection. Contacted GM, tried file repair. Issue remains.

I don't know why this happens sometimes (its happened to me multiple times) but I've always found that if you come out of the game, run a VPN and temp login with that, it should fix the problem. Or, if you have access to another network in your premises, temporary switch to that and then try logging in.

Quote:

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Originally Posted by Sirmarki

I don't know why this happens sometimes (its happened to me multiple times) but I've always found that if you come out of the game, run a VPN and temp login with that, it should fix the problem. Or, if you have access to another network in your premises, temporary switch to that and then try logging in.

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So using a VPN works fine, if I swap over to non VPN it does not, I tried logging in with VPN, change zone, login again withouth VPN and then it works fine. But if I do zone back to Tahrongi canyon the same error message appears.

So the issue seems to be related to that zone or atleast the crag. And it is just that character on the account that is having this issue, albeit I cannot check with any of my alternative characters as they are all level ones.

Quote:

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Originally Posted by Podranea

So using a VPN works fine, if I swap over to non VPN it does not, I tried logging in with VPN, change zone, login again withouth VPN and then it works fine. But if I do zone back to Tahrongi canyon the same error message appears.

So the issue seems to be related to that zone or atleast the crag. And it is just that character on the account that is having this issue, albeit I cannot check with any of my alternative characters as they are all level ones.

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THe game servers consist of multiple server machines in a cluster that handle the load from different groups of zones, so its possible one of them is just being derpy and the path it's taking to send the data to the client is different than it is for the other server nodes.

It's probably temporary, but hopefully when this thread is seen, they take a look.

It seems to be in order now, might have gotten a new IP from my provider, who knows. It was a strange occurance.

Just happened to me, same thing. I can log in using a VPN or a hotspot. I was really hopeful server update would fix it. Its been 2 days so far here so here is hoping.