Eliminate Your Empathy- Bug

Thread Title:
Eliminate Your Empathy finishing Dialogue- Bug

Operating System:
Windows 10

ISP:
Bell

Type of Internet Connection:
wired?

Internet Connection Speed:
High Speed, not sure exact numbers
Date & Time:
Noticed February 28th 2021, around 3pm EST

Frequency:
State how frequently the issue occurs. Please select from the following.
1. Always


Character Name:
MrMayhem

Race:
Race of your character when the issue occurred.
, ElvaanM

World:
Lakshmi

Main Job:
DRG 99

Support Job:
SAM 49

Area and Coordinates:
Ru' Lude Gardens Next to Jamal

Party or Solo:
Solo

NPC Name:
Jamal

Monster Name:
None

Steps:
Have finished the quest through Jamal for Eliminate Your Empathy, traded cipher and even called him out, but yet Jamal still says he is making preparations for his next study, have zoned multiple times and talked to him multiple times. Any way to fix this? from what i have looked up, i have everything completed properly.

Are you saying you cannot complete the RoE objective for Eliminate Your Apathy from Jamal?