Golden Shovel

Platform: Windows
ISP: Comcast
Type of Internet Connection: Cable
Internet Connection Speed: 70 ?
Date & Time: 1/18/2021 6:26 am EST
Frequency: always
Character Name: Emmm
Race: Mithra
World: Leviathan
Main Job: Blue Mage
Support Job: Red Mage
Area and Coordinates: Celennia Memorial Library, East Audolin
Party or Solo: Solo
NPC Name: Reja Ygridhi
Monster Name: none
Steps: Have completed ALL steps to obtain the golden shovel and Reja is not giving it to me. I have spent hours back-tracking but my logs all say complete. Because of the effort I've put in, this has ruined my attitude .... please help me. Please help

1/21/21 - This post has been moved to the "insufficient information" area of lost toys.....