Cut-scene not Activating

Platform: Windows
ISP: AT&T
Type of Internet Connection: DSL
Internet Connection Speed: 2.17Mb/s
Date & Time: 03-23-20 7:00PM CDT
Frequency: Unknown
Character Name: Serlein
Race: Human
World: Carbuncle
Main Job: Thief
Support Job: Samurai
Area and Coordinates: Ru'Lude Gardens, (H-7)
Party or Solo: Both Solo and Party (1Member)
NPC Name: None
Monster Name: None
Steps: Finishing Chains of Promathia Mission, Dawn. Finished fight with Promathia, followed the steps to see the cut-scenes with Tenzen, Jabbos, Louverance, Chebukkis, and Shikarees. I have waited till after Japanese Midnight and at this point, I am to go to the Palace in Ru'Lude Gardens (H-7) to activate the cut-scene with Esha'ntarl, but the cut-scene does not happen. I cannot proceed with the mission Ring my Bell or Awakening till I get this cut-scene. If the is working as intended I wouldn't be posting here, to begin with.