I cannot get the Silver shovel cordon KI

don't get Silver shovel cordon KI

Platform: Windows 7
Type of Internet Connection: Cable
Internet Connection Speed: 40Mbit/s
Date & Time: February 14, 2020
Frequency: Always
Character Name: Muetzlhund
Race: Human
World: Odin
Main Job: NIN99
Support Job: WAR49
Area and Coordinates: Eastern Adoulin -Celennia Memorial Library
Party or Solo: Solo
NPC Name: Reja Ygridhi
Monster Name: None
Steps:
*I did all the naakuals
*Complete all 15 Eastern Ulbuka quests+ the reward 10,000 Bayld and an Ivory wing talisman Key Item.
*Complete all 11 quests in the Eastern Ulbuka areas+ the reward 10,000 Bayld and a second Ivory wing talisman.
*I did all the City of Adoulin and Mog Garden Quests + the reward with 10,000 Kinetic Units. 15,000 Kinetic Units. and 20,000 Kinetic Units and 30,000 Bayld.
*I have Bronze mattock cordon and 10,000 Bayld.
*and have too the Bronze shovel cordon and 20,000 Bayld.
*I have Completing all Coalition Assignments through the Legendary rank (including previous ranks but excluding Provide: assignments for the Couriers' Coalition)
*I have Monster Rearing Rank 7
*have all quests, City of Adoulin, Mog Garden.....Quests----> Compledet!!!!!

So I checked everything five times (I finished all quests under) and now I don't know what to do!
Reja Ygridhi doesn't give me the two ki
she says:There you are.
The library crrraves more information, so go out and get some.